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Sign digitally with certificate in 2022.001.20142 issue

Explorer ,
Jun 22, 2022 Jun 22, 2022

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Hi,

Since we updated Adobe Acrobat Reader DC to 2022.001.20142 version we cannot digitaly sign our PDF documents.

Open a random pdf-file

Click tools - certifice

Click sign digitally

Choose where to put your signature

Choose your certificate

Check "lock document after sign" (same issue if you don't doh)

Click sign

Pop up askes were to save the file

Save the file

Then this error occurs and my sign NRKNLA dissapers

Error something like: windows supplier of cryptography reported an issue - ASN1 - incorrectly tag value. Error code 2148086027

 

In version 2022.001.20117 this works as expected.

 

Any ideas?

Thanks

TOPICS
Security digital signatures and esignatures

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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OS: Windows 10 version 21H2

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New Here ,
Jun 28, 2022 Jun 28, 2022

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Will OS: Windows 10 Version 21H2 resolve the issue or not? I am having OS : Windows 10 Version 21H2, but could not able to sign the documents. due the error "windows supplier of cryptography reported an issue - ASN1 - incorrectly tag value. Error code 2148086027".. What is the solutioon and how to resolve the issue.. Can anyone help with me ?

Rgds

Kannan b

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Explorer ,
Jun 29, 2022 Jun 29, 2022

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No, Windows 10 Version 21H2 won't help.

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Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

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Hello,

 

Sorry for the delay in response.

 

Please refer to the information provided on the following page: https://helpx.adobe.com/acrobat/kb/key-does-not-exist-error-code-2148073485.html

Check if that helps.

 

If the issue persists, let us know.

 

Thanks,

Meenakshi

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New Here ,
Jun 30, 2022 Jun 30, 2022

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Hello Meenakshi,

 

Its not working, please fix ASAP

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi Atul,

 

Please check if the steps suggested by Ravikant work for you.

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Jul 04, 2022 Jul 04, 2022

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This solution doesn't work. My certificate is already SHA256. Yet it has stopped working on version 2022.001.20142

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New Here ,
Jul 04, 2022 Jul 04, 2022

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1. PREREQUISITES
2. CryptoID SDK
3. Certificate is enrolled inside CryptoID
4. Adobe and Office
2. DIGITALLY SIGN ADOBE ACROBAT READER DC
1. Open Adobe, follow the steps:
Click Edit-Preferences
Click Security, select Use SafeLogic and then click OK
Ó Longmai Technology Co.,Ltd, 2022 Page 3 of 18
Click Security (Enhanced), make sure select the same options as the image shown :
After the settings, restart your Adobe, then click Edit-Preferences, click Security
(Enhanced), you can see the page is shown like this:
Ó Longmai Technology Co.,Ltd, 2022 Page 4 of 18
Then click Signatures, Select More on the Identities & Trusted Certificates.
Unfold Digital IDs, select PKCS#11 Modules and Tokens:
Ó Longmai Technology Co.,Ltd, 2022 Page 5 of 18
Then click Attach Module:
If your Windows Operation System is 64bit, and your Adobe is 64bit as well, then
you need load library from C:\Windows\System32\CryptoIDA_pkcs11.dll
Ó Longmai Technology Co.,Ltd, 2022 Page 6 of 18
If your Adobe is 32bit, then you need load library from C:\Windows\SysWOW64\
CryptoIDA_pkcs11.dll
Then you can see CryptoID Module is loaded. (here my Adobe is 64bit, thus I load library from
C:\Windows\System32\CryptoIDA_pkcs11.dll , if your Adobe is 32bit, you should load from another path,
check the content above)
Ó Longmai Technology Co.,Ltd, 2022 Page 7 of 18
Then unfold the PKCS#11 Modules and Tokens, click Longmai PKCS11# Library,
then click Login button. Input your token password and then click OK.
Now you can use Adobe sign PDF.

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New Here ,
Jul 04, 2022 Jul 04, 2022

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Thank you. This works.

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New Here ,
Jul 10, 2022 Jul 10, 2022

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Hi, I was getting the below error when trying to sign

"Windows Cryptographic Service Provider reported an error:
ASN1 bad tag value met.
Error Code: 2148086027"

And the solution you gave works! Thank You!

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New Here ,
Jul 26, 2022 Jul 26, 2022

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This solution worked for me as well.

 

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Thanks a lot Ravikat ji for perfect solution

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New Here ,
Aug 01, 2022 Aug 01, 2022

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Thank you . It works

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Explorer ,
Aug 10, 2022 Aug 10, 2022

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No, this is not working or is a solution. Also we cannot disable protected mode and put us at risk.
This issue is also in the later versions:

22.002.20191 and 22.001.20169

 

@MeenakshiNegi please advice how Adobe handle this issue

 

Best regards

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Explorer ,
Sep 02, 2022 Sep 02, 2022

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@MeenakshiNegi this issue appers when you have proteced mode enabled. When i disable protected mode this issue apperas. Could you please look into why this happened after version 2022.001.20117. Thanks

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Hi snokas782721,

 

Sorry for the delay in response.

 

As the issue still occurs with the latest version, we would require some details.

Would you mind sharing the screen recording with us with the complete workflow?

Also, let us know if you have created the digital sign in Acrobat.

Did you check if the issue occurs on the new digital signature created in Acrobat? 

 

Thanks,

Meenakshi

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New Here ,
Sep 06, 2022 Sep 06, 2022

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The issue has been solved. Thank you for the service

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Explorer ,
Sep 07, 2022 Sep 07, 2022

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@MeenakshiNegi Here is a screen recording to show the workflow. And you can se we have protected mode enabled. Before version 2022.001.20142 this was no issue. To get this to work we must disable protected mode.

This appers in both Acrobat DC and Acrobat Reader DC.

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New Here ,
Sep 06, 2022 Sep 06, 2022

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Thank you so much @Ravikant. Do you have the lastest CryptoID Certificate Utility Driver for MAC ?? If so can you please provide me

.

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