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Participating Frequently
April 22, 2022
Answered

Signature Blocking Ability To Edit/Save

  • April 22, 2022
  • 2 replies
  • 2021 views

Hello,

I have a form that I fill out regularly that I receive from another company. The form has the signature of one of their employees on it but we fill out the form and send it back to them. Now, we can still fill out the form but we are unable to save the form due to the digital signature being on it. Is there a way around this or can someone tell me how to contact Adobe about it?

This topic has been closed for replies.
Correct answer Bernd Alheit

Do you know of any way to correct it?


Ask the company for a correct version of the form.

2 replies

try67
Brainiac
April 22, 2022

Ask them not to lock the document when they digitally sign it.

Participating Frequently
April 27, 2022

This is a document that has been pre-signed. The just write over it and part of the issue is that the company we are working with is too slow to make changes. They do not have anyone with them who is Adobe saavy. I will ask them to do so though!

Bernd Alheit
Brainiac
April 22, 2022

What happens when you save the form in Adobe Acrobat?

Participating Frequently
April 27, 2022

This is what they see

 

Participating Frequently
April 27, 2022

The PDF file is not correct. xref is a required element of PDF files.


Do you know of any way to correct it?