Switch to the new version of Acrobat after reinstalling acrobat

Question

After migrating to an employers license we have re-installed the Acrobat app on our devices. After logging in, we came to the conclusion of being in the old version of Acrobat. We also can't switch to the new version. Thats something we really want because of the lay-out on the thing to sign. How can we switch easally?

The function 'swicht th the newe version' does not work.

creative explorer · Answer

@Robin39025661y9jy if you have the new version and like to go back to the old interface of Acrobat, go ahead and 'Disable the new Acrobat' unless you are still on the old interface, you can click on 'Enable New Acrobat' to get the new interface (which is what I am on)

If the new version isn't switch, I would uninstall the current version and make sure it is clean de-install,
https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html

And I would make sure you have the correct version from Adobe website:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

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