Text appears on Phone that i Do not see on computer

Forum|Forum|9 months ago
April 22, 2025
1 reply
425 views

My issue:

I created a PDF form and I tested and tried it on the computer and other computers and it works fine. I open the same form on a cell phone and when i click a particular box it prefills information that I do not know where it comes from, I can not find the info on the box it relates too and I cant make it appear anywhere but the cell phone. What am i missing?

Pariah Burke

Community Expert

It's probably your mobile OS or the PDF app supplying dummy text as a guide to help the user understand what the field is expecting.

Can you tell us exactly what text is being pre-entered?

G

G666MAuthor

Participant

I do have dummy text in the box already. I have it under properties:format:Custom: then the script

if (!event.value) {

event.value = "Any other screen names, gaming id's or other monikers associated to you on the Internet since 18 years old and/or any Other media sites not listed above - Do not include passwords";

event.target.display = display.noPrint;
event.target.textColor = color.ltGray;

} else {

event.target.display = display.visible;

}

problem is that once you click the cell it auto fills in actual details that the person did not enter and unless the person deletes the info it just adds to the info they are adding

radzmar

Community Expert

This may be an app specific behavior on your phone. If this is not Adobe's Acrobat Mobile App you may have to reach out the support of the third party app, for more help.

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