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J
JDNC
Participant
September 26, 2019
해결됨

Text changes to special symbols with saving PDF in Acrobat

  • September 26, 2019
  • 2 답변들
  • 80750 조회

When I recently saved a PDF I was editing in Acrobat Pro DC -- many of text characters changed to an odd symbol. Attached is a sample. Any ideas on how to avoid this issue next time I save the doc? Thx.

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Bevi Chagnon - PubCom.com
    Yes. thanks. The orignal document I am editing is a PDF -- The problem occurred when saving the PDF -- as a PDF using Adobe Acrobat Pro DC 19.012.20040

    To embed fonts in a PDF...

    First, the ideal method is to embed them when the PDF is made (ie, saved as a PDF or exported to PDF) from the source document (ie, Word, PowerPoint, Adobe InDesign, etc.). Look at the conversion options, settings, or preferences to set the conversion to embed the fonts.

     

    If you're dealing with an existing PDF, you can embed the fonts using Adobe Acrobat Pro. NOTE: This process should work OK if you have the same fonts on your computer system that the author had when the PDF was made. However, if the author used a special font or a special character that is not on your system, then it won't work for that portion of the PDF.

     

    1. Open the PDF Standards tool panel (if it's not already in your right-side tool set, then open it via the Tools Tab in the upper left of the Acrobat window).
    2. Open the PDF/UA Standards section.
    3. From the Profiles tab, select the blue wrench in the upper menu bar.
    4. Expand the Document section.
    5. Select the Embed fonts utility and then click the FIX button in the lower right (has another blue wrench in the button).

     

    Open the Preflight panel from the PDF Standards tool.

     

    Run the Embed Fonts utility from the PDF/UA profile.

     

    Hope this helps.

    --Bevi

     

     

    2 답변

    J
    Jenna325952279reo
    Participant
    September 28, 2023

    I tried the Preflight fix and got the following results

     

      Bevi Chagnon - PubCom.com
      Bevi Chagnon - PubCom.com
      Legend
      September 28, 2023

      It means that the Geneva and 2 weights of Helvetica are not on your computer. Without them installed, they can't be embedded into the PDF.

       

      Either go back to the source file and re-export the PDF correctly (selecting the options to embed all fonts into the PDF), or install Helvetica and Geneva on your system and try the Preflight tool again.

       

      |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
      Bevi Chagnon - PubCom.com
      Bevi Chagnon - PubCom.com
      Legend
      September 26, 2019

      You need to embed the font into the PDF when you set the export options.

      Look deeper at the conversion/export options.

       

      The odd symbol is called a tofu box (like a brick of tofu).

      |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
        Bevi Chagnon - PubCom.com
        Bevi Chagnon - PubCom.com
        Legend
        September 26, 2019
        Yes, there's a difference. Let us know what your source program is (that's the program you're exporting/saving the PDF from) and we can give you guidance on what to click.
        |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
        Bevi Chagnon - PubCom.com
        Bevi Chagnon - PubCom.com
        Legend
        August 23, 2020

        furthermore - just edited and saved again, this time I get an error message stating;

         

        'the font could not be embedded because the font stored on the page and the system font are encoded differently and the encodings could not be resolved'

         

        I have seen this maybe once or twice, usually an additional save works.

         

        Thanks!


        Warren


        Quote: "I originally saved as pdf via print in excel. "

         

        That's probably what started the problem: printing to a PDF does not embed the fonts into the PDF. It's the least-desireably way to create a PDF.

         

        Use a better method of making the PDF. From Excel, choose one of these 3 methods of exporting a PDF from the spreadsheet:

        1. If you have Acrobat Pro or Standard installed on your computer, it also installed the PDF Maker plug-in into your MS Office apps, including Excel. Locate the Acrobat Ribbon within Excel, click the Preferences button, and adjust the settings to Embed all fonts, subsetted. Follow the instructions here: Embedding fonts into PDF from MS Applications. 
        2. Also if you have the Acrobat PDF Maker plug-in, you can export a PDF with embedded fonts using FIle /Save As Adobe PDF.
        3. FInally, you do this with Microsoft's built-in PDF export utility, which is File / Save As / PDF and then adjust the settings.

         

        |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
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