Exporting from Word to Adobe Pro DC

[jordonv61595485]

Hello — When converting from Word to Adobe the formatting is not staying constant. I tried to Restore Defaults on both Word and Adobe Pro DC (including the Export wizard in Word) but nothing seems to work. When converted to a PDF the font is a different size and it seems as if the character spacing is uneven.

Another person converted the Word doc to Adobe and it does fine.

Any suggestions on how to keep all formatting?

Thanks for any help

[Bevi Chagnon - PubCom.com]

When making the PDF, check the option to embed fonts into the PDF.

In the Acrobat Ribbon (Adobe's PDF Maker), choose Preferences first to set the conversion settings.

Then delve into the the various tabs until you find the section about fonts. It's under the Advanced Options button.

Select to embed all fonts, and remove any fonts shown in the 2 lower right panels.

Embed Word fonts into PDF.

[jordonv61595485]

Thanks for your help. There are fonts listed in "Never Embed" but I can't remove them without saving the new Settings into a folder. I tried to save to C:\windows\fonts but it won't allow me to. Any idea where?

Edit: After deeper research I found where: 

• (Vista/Windows 7/Windows 8) Users/User/AppData/Roaming/Adobe/Adobe PDF/Settings

I saved the settings as suggested. Unfortunately the converted font is a different size and the character spacing is still off.

[Bevi Chagnon - PubCom.com]

"Unfortunately the converted font is a different size and the character spacing is still off." These are clues that the font information is not being built into the PDF. Can you tell us what fonts the original Word document uses?

[jordonv61595485]

Sure, the font is Arial, nothing crazy.

[Prazzle]

How do I embed the fonts on my computer? All instructions are based on sending a file to print. I don't have a printer, so I am getting a message to "install a printer first". How do I embed without a printer?