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Participant
November 27, 2017
Answered

text field properties will not allow me to add a border

  • November 27, 2017
  • 31 replies
  • 29590 views

I am trying to add a border color and line thickness to text field boxes on a pdf form. Acrobat Pro DC will not change the color from transparent and will not allow me to add a border. Both "Line Color" and "Line Thickness" remain greyed out. Is there an issue with this feature in Acrobat? Thanks.

Correct answer BhavnaNegi

The fix for this issue has been officially rolled out with latest Acrobat update

More details here: 19.008.20071 Planned update, October 02, 2018 — Release Notes for Acrobat DC Products

31 replies

sambutler
Participant
April 17, 2018

WORKAROUND: In brief, CMD+E will bring up the text field properties toolbox from which you may successfully choose a border for your control. This is the solution mentioned at Re: How to draw shape in 'Comments' with no fill

Participant
April 26, 2018

Thank you for this amazing hint!

At least there is a workaround, since Adobe is unable to fix this very annoying bug...

Participating Frequently
April 1, 2018

Someone has, very helpfully, posted a fix for this issue that works across various appearances of the issue (comment tools, form tools, etc.) at How to draw shape in 'Comments' with no fill

Participating Frequently
April 1, 2018

Yes that worked! Thanks so much for posting this. This is satisfactory to me.

jamesb13035107
Participant
April 1, 2018

I am using Acrobat Pro DC and am having the same issues.  Anyone know what the issue is with Adobe?  This function is why I have this software!

JR Boulay
Community Expert
Community Expert
March 31, 2018

for a product that does not function as indicated!

You can not be serious, Acrobat XI works very well with compatible operating systems. Nothing required you to install an incompatible OS.
You can not and should not ignore this very clear warning: Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
March 31, 2018

Still not fixed. This is really unacceptable. Acrobat on the Mac has always been the lesser product and yet it costs the same as the PC version. This is really unacceptable.

Edited to add: Just to clarify, I am using the current continuous release version: 2018.011.20038 that I pay $50 a month for this along with other Adobe apps.

Participant
March 23, 2018

MEEEEE!!!! TOOOOOO!!!!!

SSAG
Participant
March 21, 2018

I'm paying dang good money for a product that does not function as indicated!  Is Adobe abandoning Acrobat DC?  I have an online subscription; it seems like this would be a very simple fix! 

For crying out loud Adobe, get your act togeather!

JR Boulay
Community Expert
Community Expert
March 15, 2018

An usefull workaround is given in the best answer of this topic: Re: 'no colour' option not available when in properties with check, text boxes etc. Mac

Acrobate du PDF, InDesigner et Photoshopographe
johnmustafa
Participant
March 14, 2018

WORK AROUND: I am working on a MacBook Pro, with Acrobat XI and have the same problem. I then opened a prior document that I have that has a field box where the background color option is working; I copied that box and pasted it into a document where I cannot create a colorable field box; the old, nontransparent properties remained for the pasted box!! The properties dialog still does not contain an optional transparency box, but I was able to import a box with the characteristics I wanted; also, you can change the fill color.

I presume the same holds true for a field box with a border: just go to  document where it worked before, copy it and paste it into your new document.

But seriously, Adobe has NO excuse for not fixing this bug now or months ago.

JR Boulay
Community Expert
Community Expert
March 15, 2018

I am working on a MacBook Pro, with Acrobat XI

Keep in mind that it's a MacOS High Sierra issue and that Acrobat XI will no longer be updated: Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog 

Acrobate du PDF, InDesigner et Photoshopographe
johnmustafa
Participant
March 29, 2018

Yes, I am aware of the end of support, and thank you for pointing that out. But since I paid decent money for this version of Acrobat, I'm going to keep using it until I absolutely cannot use it anymore (I'm not a fan of subscription services).

jmarsi
Participant
February 19, 2018

A potential half solution for a lucky few that still have documents with non-filled boxes

1. Find a document on which you have previously drawn a box which had no fill

2. Select of the box and then properties

3. Tick the box that says 'make default settings.'

That should get you back to the default of no fill on future docs.

I agree with others that this bug is ludicrous.  Really poor effort from Adobe.

Adobe Employee
February 22, 2018

Sorry for the delayed response and inconvenience caused.

Adobe is aware of the issue and working on it. You may refer to Acrobat and macOS 10.13 High Sierra compatibility

Participant
March 1, 2018

So how many more MONTHS is this going to take to fix.  This is ridiculous Adobe.