Text is SUDDENLY not showing in ACROBAT PRO DC

[KasiaFarkas]

Can someone help please? 

While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour. 

Now when I open acrobat it does not show some text in other documents too.

What has happened? and how can I fix it? 

I have windows 10, and acrobat pro dc.

[Richard349417444a7n]

Can you use a different app instead for now? Preview still works fine. 

[Constantina28110932zx13]

Unfortunately no, as I need to open and complete government forms (that
only open with Adobe), as well as combine documents and rearrange pages, as
well as insert comments, which is not easy to do using Preview and other
apps.

[moises_4070]

Same problem here: no text, just lines!

Macbook pro M4 macOS Sequoia 15.3.2, recently updated.

[Richard349417444a7n]

I see the same probem on both of my Macs, one Intel and one non-Intel, so it's not processor-specific. Both machines are currently running Sequoia 15.3.2, though I can't be 100% sure the problem (while recent) doesn't pre-date the most recent OS update. 

[MHill13]

I am having the exact same problem! I noticed for me, it's only on Chrome. Things print fine in Safari. I submitted an issue to Google just in case. I'm assuming this is an Acrobat problem though. Standing by for fixes....

[Constantina28110932zx13]

I'm having the same issue. Are there any updates on when there will be a fix for this? Also on a macOS Sequoia 15.3.2.  I heavily rely on Adobe for my business and I can't get any work done without it, and I can't afford to miss any deadlines! Please help!

[Ess_Ess6730]

Hi,

For more help to reproduce the issue ->
Try generating PDF through chrome/chromium..

Use google webfont ->  Merriweather

---

<link rel="preconnect" href="https://fonts.googleapis.com">

<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>

<link href="https://fonts.googleapis.com/css2?family=Merriweather:ital,opsz,wght@0,18..144,300..900;1,18..144,30..." rel="stylesheet">

<style>
body {
    font-family: 'Merriweather', sans-serif;
}
</style>

```

[ravinderg62643219]

Hi All,

We have rolled out fix for this issue. Please update Acrobat Reader to the latest version and try opening the pdf files.

Regards

Ravi

[Richard349417444a7n]

Adobe Creative Cloud is not showing a new Acrobat update. Any idea on timing?

[ravinderg62643219]

Hi @Richard349417444a7n 

Please launch Acrobat and go to Help-> Check for updates to update the app to the latest version.

Regards

Ravi

[Richard349417444a7n]

That worked and the update solves the invisible-text problem for me. Thanks.

[MHill13]

Thank you so much! This fix worked for me. Good luck everyone!

[Constantina28110932zx13]

Great-this worked for me. Thank you so much!

[carol_7409]

Okay I think that worked, I can see the document I was having trouble with! Hurrah, good work tech help.

[Karena28588672svfl]

Thank you! This fixed the problem for me also!!

[kristin_6032]

THANK YOU!!

[Joseph26205032dcm6]

I did the update and can view my PDF now, but when I print it, it's just blocks. 

[moises_4070]

Everything is fine now, thanks a lot! 🙂

[Amal. · Accepted solution]

Hi there,

Thanks for reaching out.

This issue has been resolved in the latest version 25.001.2043x of the application. Please follow these steps to update:

1. Open the application and navigate to Help in the top menu.
2. Click on Check for Updates and install any available updates.
3. Once the update is complete, restart your computer to ensure the changes take effect.

[Alyssa5FBC]

Hey there! I saw this was an issue back in March and now it's happening again in May. I create fillable PDF using Adobe Pro so this issue is significantly causing delays for me to keep getting these documents done.  When I go to updates, it says I have the most recent one. But this is happening any time I add fillable fields now and want to adjust them to the next lines; all of the document words just disappear and I'm left with the design. Just to move one text field I make one slight adjustment and all the text from that one page just is gone. I create my PDFs as docx in Google docs, print them as PDFs, and then load them into Adobe Pro. This has been happening more frequently in the last 2 weeks. 

[ravinderg62643219]

Hi @Alyssa5FBC 

Can you please share any sample pdf as well which is showing this behavior.

[Alyssa5FBC]

Sure thing! Here's the document I'm doing it with. The Bariatric Surgey document is the one I'm working on. The B pg 1 is what I keep replacing it with. And then the Cosmetic Surgery document is a similar one that I'm doing, but I've not had really any issues with.