The document could not be printed - There were no pages selected to print

[Joerg Klaus]

Hey, since a few days I can't print PDF files with Acrobat XI (11.0.07).

I have tried to print with my own and with external PDF files. With secured and unsecured files. No way.

I see this 2 error windows

• The document could not be printed
• There were no pages selected to print

I can print the PDF files with Apple Preview without any problems.

I can also print the same PDF files with my browser (Google Chome)

But I can't print with Acrobat Pro.

Joerg

[Joerg Klaus · Accepted solution]

After re-installing my system, Acrobat is working again.

[Sara_Forsberg]

Hi Joerg,

It could be the Enhanced Security preferences in Acrobat that is causing this error. Please choose Acrobat > Preferences (Mac OS) or File > Preferences (Windows) and click the Security (Enhanced) category. Deselect Enable Enhanced Security, and then try to print the file.

Let us know how it goes!

Best,

Sara

[Joerg Klaus]

Thanks Sara,

No, I've deselected the "Enable Enhanced Security" and again I see this 2 error windows.

Best

Joerg

[Joerg Klaus]

Hi Sara,

Any news?

I have de-installed and re-installed Acrobat, but the same, document could not be printed.

Joerg

[Sara_Forsberg]

Hi Joerg,

Is the problem is specific to this one file? If so, there may be a problem with the way the PDF was written (that is, it could be damaged). Would you be willing to send the file to me, so I can take a closer look at it? If so, let me know, and I'll send you private message with my email address. (The forums don't accept attachments.)

Best,
Sara

[Joerg Klaus]

Hi Sara,

I was out of Office yesterday. After the new update 11.0.09 the problem is not gone.

No, there is no specific problem with one file, it happens to every PDF file (generated by myself or external files).

And yes, I can send you a bunch of PDFs if you like to check this out. Please send me a private message.

Thanks

Joerg

[Joerg Klaus]

Hi Sara,

Have nothing heard from you.

Joerg

[ketcherside3]

I am having the same problem on my Mac.  Same 2 error windows.  I am running an HP Officejet Pro.  Is it the printer or the application?

[Joerg Klaus]

Strange, yes, I have a HP Officejet Pro as well.

But it worked for a long time and from one day to another it stopped printing?? Strange.

I think it is the software. Printer has gotten no changes.

[Sara_Forsberg]

Hi Joerg,

The plot thickens. Both files print without error to my OfficeJet 8600 (with Enhanced Security enabled) from Acrobat Pro 11.0.09.

Have you tried printing these PDFs from Reader (as a test)?

Sara

[Joerg Klaus]

Hi Sara,

So I have installed Adobe Reader and I CAN PRINT on my HP OfficeJet Pro 8600 Plus.

But still not from Acrobat.

Joerg

[Pieter Pretorius]

I have the same issue with Acrobat and Yosemite.

[Joerg Klaus · Accepted solution]

After re-installing my system, Acrobat is working again.

[andrewf3258588]

What do you mean "system"?

[Robin332713465p88]

I have this question as well.  I'm having the exact same problem as described above. 

[Walter35364509zcre]

11 years later and Adobe users are experiencing the same issue... smh 

[Pieter Pretorius]

Is Adobe going to ignore this issue and never rectify it? Crikey!

[Guest]

Hi Guys,

I found the solution for OSX.

- I reinstall WITHOUT Case sensitive APFS .... and TADAM !

- I spent a lot of time to solvie this issue, and I don't test all possibilities  (printer name UPPERCASE/lowercase/ ... )

Like Microsoft product, Acrobat product seems to not handle properly case sensitive name.

https://support.office.com/fr-fr/article/les-noms-de-fichiers-et-les-types-de-fichiers-non-valides-d...

Happy new year 2020 | 

Print safely 

[Scott273604238b3l]

Any chance we can get a link to this solution that is in English, not French?

Same issue 11/29/22 Monterrey 12.6.1

[Loic28046479lsxf]

That link talks about Microsoft's products not supporting case sensitivity. Here is it in english: https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-6...

I have the same error message with Acrobat Reader on the latest Mojave and non-case sensitive file system. So this is another issue (printer in my case is a HP color laserjet MFP M180NW). I just got the computer a few weeks ago and this is a brand new install for Adobe Acrobat Reader.

[cara3332603758lq]

so glad this thread exists because I just had this problem today and unistalling/reinstalling Adobe did the trick. Thank you!

[Carly336472549bup]

same here, going to try to reinstall now!

[Edgar33848445xfw5]

HOW IS THIS STILL AN ISSUE?! I cannot print from Adobe Acrobat. I receive same message error. I have uninstall and re-installed and no solution. While I'm at it, why is it that if I sign one field then the rest can't be signed and the document locks?! For such a ubiquitous program, there doesn't seem to be substantive fixes. But for sure, you always love to "update" with a new look for the program but the bugs keep getting pushed forward. I cannot express how frustrating it is to be forced to use this program. 

[Renate Shanahan]

It used to work just fine, but recently I mysteriously kept getting those same messages and was unable to print anything. I just uninstalled Acrobat, and then reinstalled it. Problem solved

[Lara33997567zzub]

having the same issue for a couple of weeks now.