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O
Oleksandr247093046gvx
Participant
June 2, 2022
Answered

The document could not be saved. A number is out of range.

  • June 2, 2022
  • 2 replies
  • 5839 views

I know there is a dedicated thread for this particular error. But first message in that thread was created in 2018! 

I am using Reader DC 2022.001.20112 on MacBook Pro with M1 chip and 16 Gb RAM with macOS Monterey 12.4 and trying to save PDF with some comments added to it. I can't save document because of "The document could not be saved. A number is out of range." bug.

This bug appears from time to time, sometimes restart of Acrobat helps but all unsaved comments are gone so I have to write them again and again. 

At this particular moment I was so angry so I started asking if adobe programmers have taken any computer sciense classes at all and adviced them to start with Harvard CS50 (it's free, they can watch it on YouTube) but I calmed down and just politly ask for fix of the four years old bug.

Thank you in advance

Correct answer Oleksandr247093046gvx

I solved the problem by uninstalling adobe acrobat and installing Foxit PDF Reader instead. It works fine without any need to follow any steps or any instructins.

I personnaly can advice it to work with PDFs without any troubles. https://www.foxit.com/pdf-reader/

2 replies

J
Joey261173231ikk
Participant
September 14, 2022

Forget all the advice you are given and simply open it with edge or chrome browser then save it and hey presto.

 

You are welcome.

    W
    william28619917zgdk
    Participant
    February 27, 2023

    This answer actually works and is the only answer I have found outside of downloading a 3rd party software. Adobe needs to come up with a solution for this issue rather than a work around.

     

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 3, 2022

    Hi there

     

    Hope you are doing well and sorry for the trouble.

     

    The “A number is out of range” error occurs when Acrobat finds some problem with the underlying structure of the PDF file. Please follow the steps provided on the help page https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html to resolve the problem.

     

    Regards

    Amal

    O
    Oleksandr247093046gvxAuthorCorrect answer
    Participant
    June 26, 2022

    I solved the problem by uninstalling adobe acrobat and installing Foxit PDF Reader instead. It works fine without any need to follow any steps or any instructins.

    I personnaly can advice it to work with PDFs without any troubles. https://www.foxit.com/pdf-reader/

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