The document could not be saved. A number is out of range.

New Here ,
Jun 02, 2022 Jun 02, 2022

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I know there is a dedicated thread for this particular error. But first message in that thread was created in 2018! 

I am using Reader DC 2022.001.20112 on MacBook Pro with M1 chip and 16 Gb RAM with macOS Monterey 12.4 and trying to save PDF with some comments added to it. I can't save document because of "The document could not be saved. A number is out of range." bug.

This bug appears from time to time, sometimes restart of Acrobat helps but all unsaved comments are gone so I have to write them again and again. 

At this particular moment I was so angry so I started asking if adobe programmers have taken any computer sciense classes at all and adviced them to start with Harvard CS50 (it's free, they can watch it on YouTube) but I calmed down and just politly ask for fix of the four years old bug.

Thank you in advance

TOPICS
Crash or freeze , General troubleshooting , Standards and accessibility

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correct answers 1 Correct answer

New Here , Jun 26, 2022 Jun 26, 2022
I solved the problem by uninstalling adobe acrobat and installing Foxit PDF Reader instead. It works fine without any need to follow any steps or any instructins. I personnaly can advice it to work with PDFs without any troubles. https://www.foxit.com/pdf-reader/

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Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

The “A number is out of range” error occurs when Acrobat finds some problem with the underlying structure of the PDF file. Please follow the steps provided on the help page https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html to resolve the problem.

 

Regards

Amal

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New Here ,
Jun 26, 2022 Jun 26, 2022

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I solved the problem by uninstalling adobe acrobat and installing Foxit PDF Reader instead. It works fine without any need to follow any steps or any instructins.

I personnaly can advice it to work with PDFs without any troubles. https://www.foxit.com/pdf-reader/

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