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Curt C
New Participant
February 21, 2017
Answered

The document could not be saved. There was a problem reading this document (114)

  • February 21, 2017
  • 1 reply
  • 6422 views

From Acrobat Standard DC, I have a 20MB pdf file open, I click File then Save As and save it to my computer.  It displays several message like Consolidating Duplicate Page Backgrounds and Consolidating Duplicate Fonts and Optimizing for Fast Web Viewing.

Then I receive the following message. The document could not be saved.  There was a problem reading this document (114).

I checked for updates to Adobe and it shows No Updates Available

Does anyone know what might be causing this?

    This topic has been closed for replies.
    Correct answer try67

    Acrobat X is outdated, not supported and not compatible with Windows 10, so problems with it are to be expected.
    If you tried all the steps suggested and it didn't solve your issue there's not much more that can be done.

    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    February 25, 2017

    Hi,

    Could you please try the steps suggested in the link below?

    https://acrobatusers.com/forum/pdf-creation/acrobat-file-creation-error-114/

    Please confirm the version of Acrobat installed on the machine.

    To do that, launch Acrobat>click Help menu>About Adobe Acrobat

    Which Operating System running on the machine?

      L
      lacinda05
      New Participant
      March 18, 2018

      I am using Adobe Acrobat X Pro and Windows 10.  I have been searching for an answer to this problem for over a week.  Is there a solution yet?

        try67
        try67Correct answer
        Adobe Expert
        March 18, 2018

        Acrobat X is outdated, not supported and not compatible with Windows 10, so problems with it are to be expected.
        If you tried all the steps suggested and it didn't solve your issue there's not much more that can be done.

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