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Correct answer try67

Nothing happens when you press a button. No messages or letters.

Link to file Dropbox - bonaka_heatexchanger.pdf


Works fine for me... Be aware, though, that clicking the button doesn't actually send the email. It will just create a new Draft in the Gmail account you have set up in Acrobat. The user will still need to manually send it.

3 replies

D
dlowrey1
Participating Frequently
January 21, 2021

Does NOT work for me.  Explanation: pdf form created in Acrobat DC with Submit button. On the device on which Acrobat DC installed, it works great. Using Outlook Exhange to send an email to someone else (customer) and attach the form to the email. The customer can open the pdf form and fill-in the form fields. However the Submit button does not do anything. I have used the Acrobate menu item submit and tested with run Java script and neither works when the form is sent as an attachment.

    try67
    try67
    Braniac
    January 21, 2021

    What application is the customer using to open the PDF file?

    D
    dlowrey1
    Participating Frequently
    January 22, 2021

    In this test case, the receiving party opened the email with Outlook 365/exchange.

    However for the fill-in form to be useful, it must work universally regardless of the email client that the user/recipent has installed on their device.

      L
      Lisa5CAF
      New Participant
      November 6, 2020

      Thank you for responding. However, the receiver having to manually send back the filled in form actually defeats the purpose for the intended goal of using the Submit button. The Submit button should help to make processes smoother... fill the form in, hit submit, and your done. If this is not the intention, then I will need to use another product and canel my subscription.

        try67
        try67
        Braniac
        November 6, 2020

        You can submit the form data (or even the entire PDF file) to a web-service which will automatically save it to the server.

        This is the only way of doing it "silently", unless you can install a script on the local machine of each user.

        try67
        try67
        Braniac
        January 29, 2018

        In what application are you opening the file (including exact version number)?

        What email account did you set up?

        Can you post a screenshot of the settings you entered into the Submit Form dialog window?

        романщ52153677
        романщ52153677Author
        New Participant
        January 29, 2018

        Adobe Acrobat Pro v2015.020.20042

        [Email address removed]

        macos Hight Sierra

        романщ52153677
        романщ52153677Author
        New Participant
        January 29, 2018

        I didn't mean what email address, what kind of email account. Look under Edit - Preferences - Email Accounts.

        The settings in the dialog seem fine.


        Lost in translation)

        I do not understand the difference between the address and the account, could you give an example

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