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October 12, 2017
Answered

The sign menu option is not available under the document menu

  • October 12, 2017
  • 1 reply
  • 2624 views

I have several PDF files sent to me by others. I need to sign and send back, however, the Sign Document options in the menu are grayed out, they are unavailable. How do I gain access to sign these documents?

Thanks!

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Correct answer AnandSri

Hi Rrchugg,

As per the description above, you are not able to use the Fill and Sign feature as it's greyed out, Is that correct?

Please make sure that you are logged in with your Adobe ID and password in Acrobat or Reader installed.

You can also Sign the PDF through your online account: https://cloud.acrobat.com/fillsign

Also, refer to the following link which discusses  the similar issue: I want to sign a document in Acrobat, but the option is grayed out. (Protect PDF)  Link: https://answers.acrobatusers.com/I-sign-document-Acrobat-option-grayed-out-q3161.aspx

Digital Signature option missing (Sign and Send PDFs)  Link: https://answers.acrobatusers.com/Digital-Signature-option-missing-q208228.aspx

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
October 12, 2017

Hi Rrchugg,

As per the description above, you are not able to use the Fill and Sign feature as it's greyed out, Is that correct?

Please make sure that you are logged in with your Adobe ID and password in Acrobat or Reader installed.

You can also Sign the PDF through your online account: https://cloud.acrobat.com/fillsign

Also, refer to the following link which discusses  the similar issue: I want to sign a document in Acrobat, but the option is grayed out. (Protect PDF)  Link: https://answers.acrobatusers.com/I-sign-document-Acrobat-option-grayed-out-q3161.aspx

Digital Signature option missing (Sign and Send PDFs)  Link: https://answers.acrobatusers.com/Digital-Signature-option-missing-q208228.aspx

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.