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xl8fb@mail.missouri.edu
Participating Frequently
October 20, 2019
Question

There was a RAISE without a handler. The application will now exit.

  • October 20, 2019
  • 2 replies
  • 3083 views

i can not open and edit any pdf document. it always shows that "There was a RAISE without a handler. The application will now exit." i even remove the adobe acrobat and then install it again. But it still shows this. what can i do with this problem???

    This topic has been closed for replies.

    2 replies

    ls_rbls
    ls_rbls
    Brainiac
    November 11, 2019

    Please see solution in this thread:

     

    https://community.adobe.com/t5/Acrobat/There-was-a-RAISE-without-a-handler-The-application-will-now/m-p/10707875#M227077 

    V
    Adobe Employee
    vdobhal
    Adobe Employee
    November 13, 2019

    Hi,

     

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: Release notes 

     

    Please try it out and let us know your feedback. Thanks for your patience and support!

     

    Regards,

    Vinod

    gauravs43202023
    Adobe Employee
    gauravs43202023
    Adobe Employee
    October 21, 2019

    Hello,

     

    Thanks for contacting us.

    Please share the below details :

    • Is it happening with all files ? Can you please share any sample file ?
    • Acrobat version
    • OS version 

     

    Regards,

    Gaurav

    X
    xl8fb@mail.missouri.eduAuthor
    Participating Frequently
    October 21, 2019

    1. maybe no, cause yesterday all worked well. and i can not upload any sample file here

    2. Acrobat version: 2019.021.20048

    3. OS version: mac os catalina 10.15

    X
    xl8fb@mail.missouri.eduAuthor
    Participating Frequently
    October 22, 2019
    From Catalina, Apple has started to capture all the crash logs and spinning dumps for every process running on the system in the 'Console' app. If the application is crashing, we can find the log from there. It is somewhat like the following:
     

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