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Time Zones and Document Signing

Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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I am not able to select the appropriate time zone for my Adobe Acrobat settings. I have made this request before to Adobe more than once starting over two years ago, but I've not seen this incorporated yet.

 

I work at an accounting firm and CRA (Canada Revenue Agency) requires for some items that we log the time documents were electroncially signed. Currently, I have to take the time a document was signed, and manually convert that time, every single time. So if I have 200 documents that I have to convert the time for, you can see how this would be problematic.

 

I live in the province of Newfoundland and Labrador of Canada. My time zone is "Newfoundland (GMT-3:30)"

 

I've included a screen capture to show that I am not dreaming this.

 

Does anyone have any advice, or the same problem but have found a solution?

 

Thanks in advace,

Kristine

 

P.S. Ironically, there was a time in history when my island would be left off of world maps altogether, sooo....

 

SCREEN CAPTURE

Capture357_acrobattimezone (2).jpg

TOPICS
General troubleshooting , How to , Security digital signatures and esignatures

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Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

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Hi @Kristine5FD3 

 

Sorry to hear about your experience.

Have you captured this time zone under My Profile from your Adobe Acrobat Sign account? GMT-03:30 is not available in the available Time Zone. 

We need to cross-check with our product team to see if there's any alternate solution. Meanwhile, please fill out this form to highlight it to engineering from your end:  https://www.adobe.com/products/wishform.html 

 

Thanks,

Akanchha

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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Hi @AkanchhaS ,

 

Thanks for your reply. I clicked though to the link you provided and posted my request there. I've not done that before, so I look forward to seeing how effective that is.

 

Thanks again,

Kristine

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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We appreciate that!

 

~Akanchha 

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