Skip to main content
This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
May 22, 2023

Hi @Robert299156286ams 

 

Sorry to hear about the trouble caused

Looking at the description given above, it seems like you have started experiencing this issue recently. Did it start appearing after installing some updates? Like system's or application's

 

Try opening a different file and checking the behavior

Close Acrobat completely, and restart the computer.

If nothing works, then. 

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

If its a freeware Reader, then 

Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/ 

 

Thanks,

Akanchha