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My work account (paid for) is not showing all the available tools. I want to combine PDFs and the option is not available (also not showing up in search).
I also tried to create a PDF and it's only taking pictures and not other PDFs:
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We apologize for the delay in response.
Please confirm that the application you are currently working on is Adobe Acrobat pro or the freeware Acrobat Reader.
There could be a possibility that either:
1- You are not signed in using the correct email address.
2- Or the application's installation wasn't successful.
Run this cleaner tool to remove the existing installer and application’s file traces:
https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html
Download the Acrobat installer from here:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Let us know if it still doesn't work.
Thanks,
Akanchha