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Transferring Adobe Acrobat 2017 to a new machine

New Here ,
Apr 29, 2019 Apr 29, 2019

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We have a stand alone version Adobe Acrobat 2017 installed on our Windows 7 pro machine. We recently purchased a Windows 10 Pro machine. Is there anyone to transfer it over to the new machine? We can't locate the install disk and looked in the software for a license key but couldn't locate where it is at in there.

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Community Expert , Apr 29, 2019 Apr 29, 2019

you'll need the installation files and the serial number.

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3.  if your adobe program is installed on another computer you can recover its serial number from that computer,

...

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Community Expert ,
Apr 29, 2019 Apr 29, 2019

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you'll need the installation files and the serial number.

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3.  if your adobe program is installed on another computer you can recover its serial number from that computer,

    (win:) http://www.belarc.com/free_download.html

    (mac:)  https://mac-product-key-finder.com/

note: newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's).  this may help you start your installation, https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html that said, you can download the installation files using the below link.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

if, during installation, you see an excess activation count error, you'll need to deactivate (help < deactivate) one of the two previous installations.

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New Here ,
Apr 30, 2019 Apr 30, 2019

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It simply says Adobe Acrobat 2017...so would that be the Acrobat 7 link above?

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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it's this one, Download Acrobat 2017

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New Here ,
Mar 28, 2024 Mar 28, 2024

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I'm curious if you were able to successfully download this on another machine?? Adobe locked the serial number from when I purchased acrobat 2017 outright and was told there would be no need to ever subscribe to this online garbage. I am contacting the FTC because I am due a refund. Along with everybody else who bought this outright. 

Jenn Swanson

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