Trouble creating links to icons

Forum|Forum|9 months ago
April 21, 2025
3 replies
716 views

I have icons that are parts of my PDF, and to those icons I have been creating links by clicking on them and choosing Create link, then navigating to the file I want to link to, and double-clicking that file. This has nearly always worked, and it has worked many times today in the file I have attached, although I have not included any of the files that it has linked to. Now, however, when I click on an icon and choose Create link, all I see is an arrow next to a little box floating on the screen. Specifically, it no longer takes me to a folder in which I can navigate to the file I want to link. I have seen this problem before, and it has usually solved it just to restart my computer, but that fix did not work this time. Anything else you might need, please let me know, and please feel free to connect to my computer if you can and hopefully see it for yourself. The media I link to are usually audio (WAV) files and MP4 videos.

14-6_Possible_Non-SVO_Clauses_in_Vincent’s_Speech_with_Two_Accents.pdf

T

Tariq Ahmad

Community Manager

Hi @PeytonT,

Sorry for the troubled experience.

Even using the Modern Experience, we still have the option to link a file unless I am missing something. Please check the screenshot attached, the feature is available on both Mac and Windows.

~Tariq

try67

Community Expert

I can't access the file, unfortunately, but you should definitely NOT give anyone access to your computer, certainly not from a public forum!

creative explorer

Community Expert

@PeytonT Acrobat has recent done some updates, so you likely need to update this. If by chance you have recently updated, it likely means ceratin ways of doing things have changed a bit. If I was adding a hyperlink in a PDF, I would select Edit PDF - Links

Select the Item, and right-click

Select Properties

A Properties Dialig box will open...

Select Action. In th drop down menu, select 'Open a Web Link' then Add

enter the web URL... making sure you enter https:// for secured websites

After adding the website, make sure to close the 'edit' tools. Save the PDF, and try the PDF.

m

try67

Community Expert

They want to link to a file, not a website...

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