3 Correct answers
Dear all,
I had a similar issue; unable to change signature in the Fill & Sign Tool drop down list.
Then I did this:
1. Close Adobe Reader application
2. Microsoft Windows - Go to Local(C) > Users > User(Yours) > AppData> Roaming> Adobe > Acrobat > DC > Security
3. Rename the below files
reader_fss_signature_initials into XXXreader_fss_signature_initials
reader_fss_signature_initiali into XXXreader_fss_signature_initiali
reader_fss_signature_initialk into XXXreader_fss_signature_initialk
4.
To address the problem, please follow these steps:
-
Remove the Application: Start by using the Acrobat Cleaner Tool, which can help ensure a clean uninstallation. You can download the tool from this link: Acrobat Cleaner Tool. Make sure to carefully follow the instructions provided on the Adobe website to
I think the easiest way of fixing it is - First press on the close (x) button next to the signature a few times (it would be still not gone that is the problem we have), then open task manager (ctrl+alt+delete), 'End Task' Adobe Acrobat. Now start Adobe Acrobat, the signature will be gone and 'Add signature' will be shown.
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