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UNABLE TO COMBINE PDF AND INSTEAD GET A GREY SCREEN

New Here ,
Jul 07, 2021 Jul 07, 2021

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I have seen blogs and posts about this error dating back a ways, but the "fix" of disabling "Protected View" and "Enhanced Security" is busy work that does nothing to alleviate this intermittent problem.  

Our firm uses Adobe Acrobat Standard 2017 and I have found the issue most prevalent if pdfs are combined and then you realize a doc is missing, so X out, try to combine again and now its all grey.

Wondering if ther eis any new informaiton on resolving this issue.

 

This is the lovely grey screen 😞

MBARAS_1-1625687289517.png

 

This was a supposed fix in Jan 2021 that did not work.

MBARAS_0-1625687220785.png

 

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Excuse the typos 

 

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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