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reneegm
reneegm
Participant
October 11, 2018
Question

Unable to find Adobe PDF Resource Files

  • October 11, 2018
  • 1 reply
  • 4362 views

Have an issue with a new installation of adobe acrobat standard DC with office 365 install and windows 10. Whenever the user attempts to create a new pdf from an office document, say excel, she clicks on the Acrobat tab at the top of office and then clicks on create PDF. Immediately she gets an error "Unable to find "Adobe PDF" resource files. "Acrobat PDF Maker" You must have administrator privileges to install these files. Please contact your local system administrator."

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1 reply

A
Anonymous
February 19, 2019

Did you ever find a fix for this yet?  I am having the same issue but only from Excel. Word and Power Point work just fine.

A
Anonymous
February 20, 2019

We are using Acrobat XI Standard, MS Office 2017, running windows 10

A
Anonymous
December 2, 2020

This is a late reply, but if anyone else is running into this issue I was able to resolve it by installing the Microst Visual C++ 2010 SP1 package, located here: https://www.microsoft.com/en-us/download/details.aspx?id=13523

 

After installing this creating PDFs is working from Excel


This does indeed fix the issue!

Thank you, for sharing!

 

Dan.

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