Unable to open a fillable pdf file

Forum|Forum|4 years ago
June 10, 2021
2 replies
2449 views

I have a fillable form that I send to employees to complete. They are able to complete and send back to me but when I try to open it, I get the message below. I believe my anti-virus software is disabling the scripts in the file when I download it. How do I turn this off so that I can open and view the file.

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Correct answer hammer0909

Typically the screen you are showing is what appears when you view the PDF using your email application. Furthermore, it typically indicates that the PDF was created using Adobe LiveCycle/AEM Forms Designer. You won't get a proper preview in your email program but you should be able to open it without a problem using Adobe Acrobat or Adobe Reader.

hammer0909Correct answer

Community Expert

Typically the screen you are showing is what appears when you view the PDF using your email application. Furthermore, it typically indicates that the PDF was created using Adobe LiveCycle/AEM Forms Designer. You won't get a proper preview in your email program but you should be able to open it without a problem using Adobe Acrobat or Adobe Reader.

T

Test Screen Name

Brainiac

Please show a screen shot with this message inside the window where you see it (with the window title above it, particularly). We need to see the app actually running.