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Answered

Unable to open a PDF document previously accessed

Forum|Forum|5 years ago
March 16, 2020
1 reply
1762 views

Hello, I have been trying to open a PDF that I have accessed recently and whenever I try a pop up message reads "There was an error opening this document. Access denied." I went to preferences and unchecked "Enable Protected Mode at Startup" then selected "yes" but nothing has changed.

Correct answer practical_glaze3323

Try following the steps mentioned in this microsoft article:

https://support.microsoft.com/en-in/help/2623670/access-denied-or-other-errors-when-you-access-or-work-with-files-and-f

I had the same issue, it was due to the file name length (too long), reduced the name down and file opened without issue.

Participating Frequently

Is this document on a network drive? Try copying the PDF to your C drive and see if it opens from there.

Participating Frequently

I tried copying it to the C drive but it still won't open.

Participating Frequently

Could you right click on the document and try opening it with "Chrome" and see if it opens with that?