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Known Participant
November 22, 2023
Question

Unable to print the document which is filled with same text field twice.

  • November 22, 2023
  • 3 replies
  • 4742 views

Hello Adobe Acrobat Support Team,

I am filling out the pdf document and the document contains 2 sections one for the user and one for the customer. Both the section needs to be filled with the same text field data.

I am having trouble filling out a PDF form using Adobe Acrobat. When you try to fill out the same field twice on the same page, it doesn't print correctly. However, if you only fill out the field once, it prints without any problems. 
The print option not only works using Adobe but we are able to print using other PDF libraries.

This topic has been closed for replies.

3 replies

Known Participant
November 23, 2023

Dear @All

I am reaching out to seek your guidance and support in navigating the above specific scenario. Your expertise and assistance in this matter would be greatly appreciated.

Thank you in advance for your time and support.

Thanks
Best regards

Muhammad Hamza Jamshed




JR Boulay
Community Expert
Community Expert
November 22, 2023

There is not any form field in this document.

Acrobate du PDF, InDesigner et Photoshopographe
Known Participant
November 22, 2023

Hi @JR Boulay 
Look below I have attached both files files having fields and files after the fields get filled.

Best regards 
Muhammad Hamza Jamshed

 

[PII removed by moderator]

try67
Community Expert
Community Expert
November 23, 2023

I sincerely appreciate your assistance and guidance thus far.

After populating the fields using a program/script, I've noticed that while other PDF readers permit printing, Adobe Acrobat seems to restrict printing.

 

Thank you for your kind assistance.


My guess is the file is corrupted by the library you're using. If it works before you run the tool on it and not after, that would strongly suggest the issue is with the tool. There's no problem printing a file with duplicate fields in Acrobat, normally.

try67
Community Expert
Community Expert
November 22, 2023

What do you mean by "doesn't print correctly", exactly?

Known Participant
November 22, 2023
Yes the filled PDF did not print using Adobe Acrobat.

Best Regards
Muhamamd Hamza Jamshed