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KATHERIN5C37
New Participant
June 29, 2023
Answered

Unable to resize image in adobe pro

  • June 29, 2023
  • 11 replies
  • 32263 views

I apologize for posting this again, but I still can't get an imagine to resize in a pdf I'm editing in Adobe Pro.  I have used this product for years and it was as simple as grabbing the arrow on the corner of the image and resizing it. I can't imagine why this no longer works. I can only move the image with my arrows on the keyboard and not my mouse.  Hopefully someone has identified the problem and can share... this is so frustrating as it's something I have done thousands of times.

 

    Correct answer Troy38778486k389
    • If you recently updated your Acrobat, go to help>repair installation

     

    ^ This worked for me. Thankyou so much

    11 replies

    Show previous replies
    AkanchhaS8194121
    AkanchhaS8194121
    Brainiac
    June 29, 2023

    Hi @KATHERIN5C37 

     

    Thanks for reporting this to us. 

    This is correct; the best and the easiest way to resize an image in PDF is to go to Edit mode, hover or select the image and then click and drag the corners to resize the image.

    Now when you try to do this, what happens? Doesn't that let you stretch the corners? 

    It could be a PDF-specific issue as it might be a scanned file.

    • Try with a different file.
    • If you recently updated your Acrobat, go to help>repair installation.
    • If not, then Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

    To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

    Share the screenshot of your complete page view having this document open in Acrobat. We want to check if its Acrobat New UI or old one. 

    Please share a sample file with us if it still doesn't work. 

     

    Thanks,

    Akanchha 

      R
      rosa_9828
      New Participant
      October 3, 2024

      I had to right click on the added image and then select "Select All".  This allowed me to move and resize the image.

        B
        belvoer_8588
        New Participant
        November 13, 2024

        Hi Souvik- Sorry, too late for me to do a screen recording, as the 'repair installation' trick fixed the problem.  For me, this was absolutely NOT an issue of Acrobat getting confused as to what image I was selecting.  The image was easily being selected, the problem is that when I clicked on the border of the image, the only thing that popped up was the curved rotation arrows.  This was true both when clicking on an edge and on a corner.  Normally the first thing that pops up is the straight resizing arrows, and you have to hover for a bit to get the rotation arrows to appear, but in this case the rotation arrows popped up, and no amount of hovering/reclicking/clicking in another area would get the resizing arrows to pop up.  


        Doing the Repair only works temporarily.  I've had to do the "repair" at least once a month since this started happening last year. anyways this is not the permanent solution but somehow it works.

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