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Participating Frequently
July 22, 2020
Question

Unable to save completed documents

  • July 22, 2020
  • 2 replies
  • 1425 views

Hi, a member of my team is unable to save completed forms or documents.

She is getting the error message: 

"Save a blank copy of this form - Data typed into this form will not be saved. Adobe Acrobat Reader can only save a blank copy of this form"

No other team members are having this issues, she is working on the most recent update of Adobe and I have checked all the forms have been saved as Reader Extended PDF  - please help! 

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
July 22, 2020

What version of Acrobat Reader is she using?

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
July 22, 2020

Acrobat Pro DC 2020.009.20074

try67
Community Expert
Community Expert
July 22, 2020

Because the file has already been signed using Adobe Sign, so it can't be edited any longer...

Participating Frequently
July 22, 2020

Hi, thanks for the reply.

I am not looking to edit it, just save the signed returned document

try67
Community Expert
Community Expert
July 22, 2020

But you edited the contents of the fields?