Unable to use protected pasword fillable form eben when set up correct permissions

[Diana Martinez WPG]

i created a fillable form, i need to share with customers so they fill and send back, but i dont want anyone able to edit the backgorund or fields, i pasword protected, only to edit pages, i left permissions for access contenct, text and forms, but on iphone it wont let to use the fillable fields, the pasword protected message comes all the time, and user is unable to even write on the fields, this was te purpose of the form, any help i cannot share the password with every customer neither can i send the form open so anyone can replicate it or steal it. need help asap please

[PDF Automation Station]

Please upload a screenshot of your password permissions or upload the document.

[Diana Martinez WPG]

[Thom Parker]

None of those settings mean anything if the PDF is not opened in the Mobile Adobe Reader. 

So in what app is this PDF being viewed?

[Diana Martinez WPG]

it is being open in acrobat reader on the iphone at this point.
ill explain again:
first time was being open on whatever pdf opens in iphone. on that case the form does look like a form but is not alowed to be filled as phone reques password everytime u click on any area of form. i did explain the user it needs to be opened on acrobat reader and not on iphone default pdf reader.

once they downloaded the adobe reader for iphone, i verified myself and tried on my own phone, the for does open and does not require a password but form looks flat with no fillable forms, like the acrobad reader on the phone does not recognizes form as a form, but as a flat from with no fillable fields.

i works perfect on adroid, pc even on other pdf readers, but on iphone seems to not recognized the formats correctly on any pdf reader for iphone, even acrobar reader.

[Thom Parker]

That's not good. Sounds like Acrobat for iphone has a bug.  Have you tried the Readdle PDF Expert?

[Thom Parker]

What app is being used on the iPhone to view the PDF?  If its not the Adobe Acrobat Mobile Reader then there is no guarantee that the form will operate correctly. 

And the type of password protection on your form is no real protection at all.