Unfair contracts

Question

Hello,I would like to come in contact with Adobe but their site does not give me any information. Is there a chatbox function? A phone number? I had a trial that I forgot to cancel, already payed way to much money for a totally unused subscription and no I have a 'cancellation' fee of 108 euro to cancel it because it is a yearcontract???? Totally insane. How do I contact these people to tell them this is NOT permitted by Dutch law?

try67 · Answer

To contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded