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Molly22021682q16s
Participant
May 4, 2023
Question

Using Adobe Pro In Office- Need the date on E-Sigs to go away already!

  • May 4, 2023
  • 1 reply
  • 1188 views

Hey All, 

 

I have researched on this board for a while and posts from 2022 state this can't be done when using an Adobe Pro Account. I am hoping by now something has changed and there is a way to do this?

 

It blows my mind that a pro account doesn't seem to have the option to remove that element in E-signature settings. This is literally causing my team members to hate so hard on Adobe Sign even though I find it superior and more efficient for us to use overall. 

 

I will never get buy-in from our folks so long as this is an issue.

Any ideas for how to change this or get Adobe devs to make this happen? Thanks All!

 

 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 10, 2023

Hi @Molly22021682q16s 

 

Hope you are doing well and thanks for reaching out.

 

Please check the correct answers in the similar discussions listed below and see if that helps:
https://community.adobe.com/t5/acrobat-discussions/how-do-i-remove-the-date-time-stamp-from-the-signature/m-p/11857268#M299917

https://community.adobe.com/t5/adobe-acrobat-sign-discussions/how-do-you-remove-the-blue-line-date-and-name-from-your-signature-blocks/td-p/7962961

 

Also you may check the help page https://helpx.adobe.com/sign/kb/to-enable-disable-name-date-below-the-signature.html and see if that works.

 

Hope this information will help

 

Regards

Amal

M
Molly22021682q16sAuthor
Participant
May 10, 2023

Hi Amal!

 

Thanks for your reply. I was so hopeful when reading through some of these links but unfortunately, none were successful in helping me reach my goal.

 

One of the links even has a thread that backs up my original concern that Acrobat Pro DC doesn't offer the signature settings change re Adobe sign. Still blows my mind. 

 

May you confirm that the attached is still true? If it is, then that is why we can't make this change. 

Basically, it means the company would have to get rid of Adobe Acrobat Pro and purchase only Adobe Signature services in order for us to gain this option? 😞

 

Thanks for your insights here! 

 

 

 

M
Molly22021682q16sAuthor
Participant
February 14, 2024

Hey There!

 

I wanted to follow back up on this to see if you are aware of any changes to this issue with the new upgrades and updates for Adobe Pro?  I still am not finding a way to turn that setting off for our account as a whole or even just in my personal settings. 

 

Is there any way for us to remove the required of date a time stamp when sending docs for E-signature to our clients? 

 

We would love to cancel our other E-sign services if Adobe has finally made this change available to us.

 

Any insight is appreciated!!

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