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Participant
August 21, 2018
Answered

Verification of all digital signatures- How do I disable this feature?

  • August 21, 2018
  • 4 replies
  • 2276 views

I have a document that has 37 separate CAC (Common Access Card)-enabled digital signature blocks. By the time that this document is completely filled, it takes an excessive amount of time for Adobe to verify and validate all 37 signatures. I have already changed my preferences under the Edit tab to not validate when the document opens, but every time a digital signature is placed from a CAC, it verifies and validates ALL of the current signatures that were placed on the form prior. The estimated time for one 25-page document with the 37 separate signature blocks can take in some cases (depending on computer and network speed) up to 15 minutes.

When you multiply that time by the number of personnel we currently service, it's a lot of wasted time spent waiting on the computer. Is there any way to completely disable the verification/validation of the signature blocks?

Correct answer Test Screen Name

What I am saying is that you are lucky that this is functional. Going so far outside the designed limits is likely to cause failures in the future. I am not surprised it takes a lot of time. When this has been seen before it usually comes from a mistaken set up which requires one user to sign the same document more than once (typically based on the completely wrong "sign a page" idea).

4 replies

Inspiring
August 25, 2018

Unfortunately, this is an n^2 process (validating signature 37 requires validating signature 36, etc). Enabling LTV will keep Acrobat from having to go on-line to retrieve revocation information. That might help.

Legend
August 24, 2018

No, I don't think so. But someone may have a trick.

lambo889Author
Participant
August 22, 2018

It's completely functional, but it takes up a lot of time. Any thoughts?

Test Screen NameCorrect answer
Legend
August 22, 2018

What I am saying is that you are lucky that this is functional. Going so far outside the designed limits is likely to cause failures in the future. I am not surprised it takes a lot of time. When this has been seen before it usually comes from a mistaken set up which requires one user to sign the same document more than once (typically based on the completely wrong "sign a page" idea).

lambo889Author
Participant
August 24, 2018

Is there any way to bypass the validation/verification that Adobe has built in?

Legend
August 22, 2018

This is too many.  Far beyond design limits, and likely to fail completely.