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AsktoLearn
Inspiring
October 29, 2020
Answered

Verify Installed Adobe Acrobat Pro License

  • October 29, 2020
  • 2 replies
  • 20295 views

Is there a way to verify the validity of a perpetual license Adobe Acrobat Pro installed in a windows?

    Correct answer Meenakshi Negi

    Thank you for elaborating.

     

    As you have mentioned, you are trying to check the information about the license acquired by the company. 

    The Adobe Expiry Check tool only works for the volume serial numbers. It is a command-line utility for IT Admins to check whether Adobe products on a computer are using serial numbers that have expired or are expiring.

    For more information, you may refer to this help document: https://helpx.adobe.com/enterprise/kb/volume-license-expiration-check.html 

     

    To check what type of service plans you have, you may log in to your Adobe account using this link https://account.adobe.com/.

    Sign in using your Adobe ID (email address used to purchase the plan) and password. Then go to Plans > My Plans.

     

    Let us know if you have any questions.

     

    Thanks,

    Meenakshi

    2 replies

    T
    Test Screen Name
    Brainiac
    November 2, 2020

    The thing is, it depends on what types of license was acquired. If the purchasers just took out a regular "retail" subscription for Creative Cloud, then this is not at all suitable for business use. It is not transferrable, is exclusively for use by the original licensee, and the company doesn't even have the right to cancel it. It may be worth looking at the outgoings; retail licenses will be separately charged too, not consolidated. The alternative is "team" and "enterprise" licenses of various types. These are transferable, and do have a named administrator (which might not be you!)

    A
    AsktoLearnAuthor
    Inspiring
    November 3, 2020

    Appreciate your insight.

    AsktoLearn
    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 29, 2020

    Hey,

     

    Thank you for reaching out.

     

    Could you please provide more details about the issue you are experiencing or elaborate on your question?

    If you receive an error message when launching the application, please share it with us.

     

    Let us know if you need any help.

     

    Thanks,

    Meenakshi

      A
      AsktoLearnAuthor
      Inspiring
      October 30, 2020

      Hi Meenakshi,

      My goal is to know the Adobe licenses we have acquired in the company. To check if how and what type (perpetual/subscription etc.) of licenses we currently have for future decisions in acquiring Adobe plans. 
      I checked this tool:  AdobeExpiryCheck tool


      Do you think this could help me identify the license that running in a computer?

      Appreciate your recommended solution.

      Thanks,
      AsktoLearn

       
      AsktoLearn
      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity ManagerCorrect answer
      Community Manager
      October 30, 2020

      Thank you for elaborating.

       

      As you have mentioned, you are trying to check the information about the license acquired by the company. 

      The Adobe Expiry Check tool only works for the volume serial numbers. It is a command-line utility for IT Admins to check whether Adobe products on a computer are using serial numbers that have expired or are expiring.

      For more information, you may refer to this help document: https://helpx.adobe.com/enterprise/kb/volume-license-expiration-check.html 

       

      To check what type of service plans you have, you may log in to your Adobe account using this link https://account.adobe.com/.

      Sign in using your Adobe ID (email address used to purchase the plan) and password. Then go to Plans > My Plans.

       

      Let us know if you have any questions.

       

      Thanks,

      Meenakshi

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