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New Participant
December 17, 2019
Question

Was there a recent update that may have affected the conv...

  • December 17, 2019
  • 3 replies
  • 978 views

Was there a recent update that may have affected the conversion process? I too am having this same problem now, which was never an issue before. From Excel, I convert the file to PDF by selecting ACROBAT from the top banner, and then create PDF. Once the file is converted, there are no photos on the PDF. But, if I go File>Print>PDF the images do appear in the converted PDF. 

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    3 replies

    New Participant
    December 19, 2019

    I am having the same issue.  I am using Acrobat DC Pro.  I just updated to the lastest version this morning (12/19/2019) and when I try to convert an excel file to PDF, only 1 image will convert.  Print to PDF works fine, but trying to use the convert action does not.  This has seriously hampered my work flow and I really need a fix.  Thank you!

    Amal.
    Community Manager
    Community Manager
    December 24, 2019

    Hi there 

     

    We are sorry for the trouble.

     

    Please refer to a similar discussion here (https://community.adobe.com/t5/acrobat/excel-to-pdf-images-are-not-included/m-p/10796942#M232398)

     

    Hope this will help

     

    Regards

    Amal

    ~graffiti
    Brainiac
    December 19, 2019

    The original poster is using the free version of Adobe Acrobat Reader which cannot create pdf files so it is no doubt something to do with the settings in the Excel pdf generator. If you (referring to Colby.k) are using the full paid-for version of Acrobat, you will want to take this up in the Acrobat forum where you will find more help. As for Builderbob, from the info you've given, I can't tell if you have Reader or Acrobat.

     

    https://community.adobe.com/t5/acrobat/bd-p/acrobat?page=1&sort=latest_replies&filter=all

    Participating Frequently
    December 23, 2019

    I am using Pro

    Participating Frequently
    December 18, 2019

    Same exact issue which started happening after most recent update. Adobe Version 2019.021.20058. Windows verions 1909

     

    Print>PDF works as well but messes up other formatting, so I'd prefer not to do it this way.  Any ideas?

    Participating Frequently
    December 18, 2019

    To clarify, File>Export>Create PDF does not work. Neither does Save as PDF