website pdf links not working

Forum|Forum|8 years ago
August 1, 2017
1 reply
6385 views

Does anyone know why I can't download pdf's from website links?t was working, then about a week ago, it stopped working. I can start the download, but it times out right at the end. I am using Acrobat XI. The only time I can't open a pdf, if it is a website link, a pdf file opens fine, just a link to a pdf. Any help is appreciated.

Scott

General troubleshooting

This topic has been closed for replies.

Nancy OShea

Braniac

Which software are you using to create the web site?

My guess without more to go on is that a) the link paths are broken or b) the code contains critical errors.

Nancy O'Shea— Product User, Community Expert & Moderator

C

csgraves1Author

Known Participant

I am not creating websites. I am visiting various State websites to download applications or forms, the links allow you start the download, but they time out before complete. Sorry for the confusion.

Thanks for your help.

Scott

C

csgraves1Author

Known Participant

Are you using the free Reader, or a paid version of Acrobat?

Post the name of the program you are using so a Moderator may move this to the forum that is specific to what you use, where you may find other users with the same problem... and a solution

Acrobat XI we purchased.

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