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Known Participant
August 1, 2017
Question

website pdf links not working

  • August 1, 2017
  • 1 reply
  • 6385 views

Does anyone know why I can't download pdf's from website links?t was working, then about a week ago, it stopped working. I can start the download, but it times out right at the end. I am using Acrobat XI. The only time I can't open a pdf, if it is a website link, a pdf file opens fine, just a link to a pdf. Any help is appreciated.

Scott

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1 reply

Nancy OShea
Braniac
August 1, 2017

Which software are you using to create the web site?

My guess without more to go on is that a) the link paths are broken or b) the code contains critical errors.

Nancy O'Shea— Product User, Community Expert & Moderator
csgraves1Author
Known Participant
August 1, 2017

I am not creating websites. I am visiting various State websites to download applications or forms, the links allow you start the download, but they time out before complete. Sorry for the confusion.

Thanks for your help.

Scott

Nancy OShea
Braniac
August 1, 2017

Acrobat XI we purchased.


Just so I understand your workflow.

a) You're clicking/tapping a PDF link in your browser.

b)  The PDF should download to your default Downloads folder but it isn't.

Is that correct?

If not, please describe your workflow.

Nancy O'Shea— Product User, Community Expert & Moderator