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Why change everything?

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Why? Why do you "creators" feel a need to completely change the layout of toolbars, etc. in a program?! Do you have nothing to do so you just search out what you can do to aggravate us? Adobe Acrobat DC is now TOTALLY different in the toolbar layouts! WHY???

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2 ACCEPTED SOLUTIONS
Community Expert ,
Jun 24, 2023 Jun 24, 2023

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@reginal79098089 wrote on 22 June:

Adobe Acrobat DC is now TOTALLY different in the toolbar layouts!

 

Hi Reginal,

 

I have yet to hear from someone who likes the "new experience" in Acrobat, but it is easy to turn off!

 

Steps to enable [and disable] the new experience

  • To enable the new experience, go to View > Enable new Acrobat and click Restart.
  • To disable the new experience,
    • Windows: Click the hamburger menu ( 3 lines ) at the upper left corner and choose Disable new Acrobat.
    • macOS: Go to View > Disable new Acrobat.

 

Details about the New Experience here:

https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html 

 

Does this help?

 

Jane

 

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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Was this even tested before it was released to the public?

By @Jerome DCProud Lewis

 

Adobe has pre-release testers for all the Creative Suite programs and Acrobat. Occassionally I see Adobe announce for people to join the testing program.

 

Many of us community experts here in the forums are testers for Adobe, and many of us have been doing this since the 1980s and 1990s. 

 

I can't recall much positive feedback from the testers before the "modern" Acrobat was released to the public. I know my comments back to the engineers were fairly extensive. Some things were improved (darkening the icons from a light gray to a dark gray, for example). But for the most part, the comments have fallen on deaf ears.

 

Over the past 18 months, I personally have continued to use and test the newest beta releases, but I often have to abandon them and switch to another computer that runs the "classic" interface. I have only so much time to donate to Adobe to dignose problems (and provide detailed bug reports and comments to the engineers). I, like most folks here, have a job to do. Working for free for Adobe is not on my to-do list.

 

3 suggestions:

  1. Disable the new Acrobat and revert back to the "classic" interface. I believe that all of the old functionality is still active there.
  2. Join the Acrobat beta testing group. I don't know where to direct you to join, but try searching for a public page in the Acrobat section of Adobe's website.
  3. Consider another brand of PDF editing software. The PDF file format was placed into the public domain about 15 years ago and since then, other companies have developed competing programs. Wikipedia has a decent list of other brands. One of our favorites is ABBY Fine Reader/PDF.

 

But note that none of these competing programs have all the features of Acrobat, so if you're in certain industries, you're really stuck with Adobe Acrobat. These industry-specific features include:

  • Accessible PDFs and documents
  • PDF forms
  • Printing, graphic arts, and preflighting for print
  • Security
  • Digital signatures
  • Automated PDF documents (aka, stuff like bank statements created from a database a on grand scale)

 

So see if any other alternative brand gets the job done for you. Be careful of the company's country of origin: you might not be able to install software from certain countries, which is the case here in the US for government computers.  Example: FoxIt is a Chinese company and usually is not allowed on our government clients' computers.

 

As always, don't forget to voice your comments on UserVoice and click the button to VOTE. That is the only place where Adobe takes notice of customers.

 

Let Adobe know:

You can voice your opinion about the new interface at UserVoice: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t... 

 

Be sure to leave a comment about your experience with the new interface. They need to hear from users. And don't forget to click the VOTE button.

 

FYI, UserVoice is Adobe's official website where it reads and takes into account suggestions and complaints from users of its various products.  On the other hand, this community forum is a user-to-user help forum.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents |
|    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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replies 346 Replies 346
New Here ,
Nov 09, 2023 Nov 09, 2023

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couldnt agree more. Adobe was working so well and all of a sudden I am left tearing my hair out, not even able to open Adobe documents and e-signing has become impossible. Such a total waste of time trying to do the most basic things

GRRRR 

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Community Expert ,
Aug 24, 2023 Aug 24, 2023

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The 2023 updated interface for Adobe Acrobat is causing many users severe problems.

 

This post gives instructions on how to revert to the classic interface (i.e., the original interface for the past 10 years) and ditch what Adobe calls its "Modern Viewer."

 

In Windows Acrobat:

  1. Locate the "hamburger menu" in the upper left corner (3 horizontal bars where the old "File" menu used to be).
  2. Select Disable New Acrobat.

The hamburger menu in new Acrobat-Windows.The hamburger menu in new Acrobat-Windows.

 

 

In Mac Acrobat:

  1. From the View menu at the top, select Disable New Acrobat.

 

Let Adobe know:

You can voice your opinion about the new interface at UserVoice: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t... 

Be sure to leave a comment about your opinion and experience with the new interface. They need to hear from us users.

 

FYI, UserVoice is Adobe's official website where it reads and takes into account suggestions and complaints from users of its various products.  On the other hand, this community forum is a user-to-user help forum and information posted here rarely reaches ears or eyes at Adobe.

 

Learn about the new interface:

https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents |
|    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Thank you for this information, the new update was causing me brain damage.

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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This link should have been posted at the top of the new interface to access clues on dealing with this system. I only saw the link when I read your comment. I may have saved some time, and frustration had I known about the link before trying to use the new system.  

 

Bonnie241539314h01

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Any idea why this "fix" won't work for some? I have tried numerous times to disbale the new version as described above, but I keep getting the new version. Thoughts? Help!

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Any idea why this "fix" won't work for some? I have tried numerous times to disbale the new version as described above, but I keep getting the new version. Thoughts? Help!

By @Proofreader

 

I'm a volunteer who does not work for Adobe and cannot answer this question. I've been able to go back and forth several times as I answer questions. I think this needs its own thread so it gets more attention. Can you start a new thread that describes the issue? Include screenshots, your OS, and your version of Acrobat DC.

 

Thank you,

Jane

 

 

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Community Beginner ,
Jan 25, 2024 Jan 25, 2024

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You better believe I let them know how much I loathed the new layout!  It was so drastically different and that floating toolbar, vertical, instead of horizontal was driving me crazy! Then I couldn't get the page arrows/counter to show anywhere but on the lower right side.   I realize change is inevitable but it was just a bit too drastic for me. 

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New Here ,
Oct 26, 2024 Oct 26, 2024

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Please could somebody tell me how to revert my free Acrobat Reader to the previous uncomplicated version?

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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Hi @roger_7057 ,

 

Seems like you're referring to how to revert to the classic Acrobat User Interface.

 

See here:

 

 

 

 

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Community Expert ,
Oct 27, 2024 Oct 27, 2024

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LATEST

[MOVED TO THE ACROBAT READER DISCUSSIONS]

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Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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What do you mean by hamburger menu?

 

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Hamburger menu = 3 horizontal bars like this.

image.png

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Jul 03, 2023 Jul 03, 2023

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THANK YOU!!!  I've never posted before but I logged in just to say (again) THANK YOU!!!  Reginal is 100% accurate (WHY?!?!?) but Jane you came through in the clutch!  A lifesaver!!!

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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I'm glad this worked for you to switch back @frankr11560587 😊

 

Jane

 

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New Here ,
Jul 05, 2023 Jul 05, 2023

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Praise Jesus!  Thank you for listing how to get out of that madness!!!! 

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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You're welcome @laurah46712155 , I'm glad you could switch back 😊

 

Jane

 

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Phew, THANKYOU. 

WHY do these modern "UX Designers" feel everything needs to be like a bloody phone app? I'M ON A PC, I WANT A PROPER TOOLBAR. I do NOT want a stupid phone / tablet style layout with fancy looking graphics and panels. I simply want a minimalised, but customisable experience with all the optiosn I need in easy reach of a couple of clicks. 

For mobile devices (tablet, phone etc) losing such menus and customisability is a SACRIFICE, not a feature! We sacrifice it to gain portability and max use of (small) screen real estate. On a PC, I have more than enough room for a proper UI and toolbar! I do not need it to be restricted as a phone app is! 

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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@BobT36 

Hear hear! And on top of that, if it would be possible to avoid moving around panels that have been located in the same place for nearly two decades now and that users expect to find in a specific location, that would be great. Not to mention breaking the functionality of custom-made tools that rely on these panels...

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Community Beginner ,
Jan 25, 2024 Jan 25, 2024

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Every word you said, I kept nodding my head "YES! YES! YES!" I've used Acrobat for at least 18 years and the toolbar was always at the top of screen.  This "floating" one about drove me batty! 

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Community Expert ,
Jan 25, 2024 Jan 25, 2024

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@SirMatthew™ 

 

got everything back to normal?

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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You just said everything that I feel about modern UIUX design. When I'm on a PC I want the full PC experience not an incomplete unintuitive tablet or phone exerience.The worst part is that this isn't some inconsequential social application like Facebook or Twitter, this is a productivity program used in support of businesses; disrupting business workflow is unacceptable.

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

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Thank you so much! I use Acrobat to make documents 508 Compliant to ensure they are accessible for those with impairments, and the new update was preventing me from doing this. Acrobat is the one application/tool the accessibility community and the Federal Government have agreed to use for 508 Compliance document remediation, so it's extremely important the tools and features remain unaltered. 

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New Here ,
Sep 07, 2023 Sep 07, 2023

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THANK YOU JANE!!!!! THIS NEWEST VERSION IS HORRIBLE... it is completey different and is not user-friendly at all. I am so happy you provided the solution!!!!!

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Community Expert ,
Sep 07, 2023 Sep 07, 2023

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You're welcome @gayler64264284 😊

 

Jane

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New Here ,
Sep 07, 2023 Sep 07, 2023

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Jane - you are a superstar!  I really dislike the need format!  

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