Why Did My Bookmarks All Disappear?

Forum|Forum|5 years ago
July 19, 2020
13 replies
15130 views

I spent bloody ages sorting my pdfs and arranging all of their contents through the bookmark feature; was pretty proud of myself and then decided to "star" my two pdf docs I spent the most time catergorising. ya know? Because they were quite precious and I wanted to seperate them from all my uncatergorised docs.

...

Does Adobe think their bloody funny or somethin'? Is my entire afternoon just a bloody joke to 'em? Cos it bloody feels like it.

Now I'm currently decending into the deepest pits of sadness as all of my hardwork seems to have been erased... as all of my bookmarks have been wiped of the face of the earth.

I'm sad now.

Edit: I tried to get over myself and remade all of my bookmarks. They stayed for a little while and I thought "Woah...is this...really gonna work out..?" No. No it wasn't. As soon as I opened a seperate PDF, the bookmarks on the former were eradicated completely. Is there some kind of save bookmarks function that I'm unaware of? Because I'm stumped and frankly, exhausted of bookmarking now. Better off just throwing everything in the Rubbish if it's going to vanish when I'm not lookin'.

How to

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nigelh66273629

Known Participant

exactly the same just happened to me.....WTF? I have been using acrobat for years and never ever had this issue - 2 hour sof work just completely disappeared.....

michelem4431863

New Participant

Exact same issue here using Windows 10 Acrobat DC Version 21.011.20039. All worked fine until last 2 days. Bookmarks disappearing...I recreate them, save the documents and upon reopening they are still gone.....Hours of work lost!!

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nigelh66273629

Known Participant

IS any one at adobe going to do anything?

My legal practice relies on te bookmarking function. It is utterly ludicrous that I am paying for a professional product that has wasted hour and hour sof my time by effectively deleting hours and hours of work.

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defaultqb4gg874wklg

New Participant

I am having exactly the same problem ... I'm a court room advocate and I've wasted 4 hours of (now unbillable) time setting up bookmarks on an entire hearing documents bundle, only to see them disappear.

Without bookmarks that save, this product is completely useless (and I mean completely useless to me and all my colleagues). Unless I get an answer soon, it's Readdle for me!

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nigelh66273629

Known Participant

Just had exactly teh same problem - 2 hours of bookmarking on adobe acro professional DC just disappeared????????

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nigelh66273629

Known Participant

Been using acrobat on my PC for yrears - neever ever had this issue before.
It happened twice - I bookmarked a 200 page contract and went to do an email. When I returned to teh pdf, everything gone.... I thought possibly because I didnt save it as I went along... So I did it all over again. Every 45 seconds or so saving teh pdf. Complete dteh job saved teh file. Re-opened it. all teh bookmarks gone.....un Fn believable.......

So I have a plug in that have an excellent plug in I have used for 6 years - it allows me to do various things with bookmarks - including exporting them to excel.
Interstingly, I bookmarked about 25% of the file again to test what was going on. Repeatedly saving as I went. I then tried to export the 18 or so bookmarks. When I open the excep spreadshteet , only one appears on the s/sheet. ?????

I have NEVER seen this before. I use bookmarks all teh time and often spend hour sand hours bookmarking very larg documents - It is TOTALLY unaccaptable that I canno depend on this function.....WHAT THE is going on adobe?????????????