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Veronika231621079iom
Participant
February 15, 2022
Question

Why do all fillable fields lock when a signature is placed somewhere using the fill and sign option

  • February 15, 2022
  • 5 replies
  • 6701 views

I have read many posts on this, but it strikes me that there seems to be no solution that helps; People either describe tabs under the properties of the fields that don't exist or describe complicated procedures that involve e-signatures and everyones email addresses. I just want the not-filled fields to stay unlocked, but there seems to be no option for this.

 

I am using Adobe Acrobat Pro DC and created a fillable pdf with text fields and signature fields; I password protected the rest of the document so that only the fillable fields and signature fields can be edited; When I sent the document and the first person has filled out their part and placed a signature (using the fill & sign button), all fields are locked and the second person that needs to fill out the remaining fields cannot fill them out unless I give them the password to edit it or unlock the fields myself again first. Both options make no sense to me.

 

It makes no sense that all fields lock automatically if a signature is placed somewhere in the document, especially since I can anyway always edit it after putting in my password. Only the filled fields should lock. How do keep the unfilled fields unlocked?

 

Thanks;

 

 

    This topic has been closed for replies.

    5 replies

    C
    creative_Lark3162
    Participant
    November 3, 2024

    Doing the same thing. Created a document for other coaches within our club to use. I have locked the main document so no one can edit it, but each coach can "fill" in each category, player name, etc to fit their team. I want them to be able to digitally sign it and lock it so they can then send it off to whomever for viewing. Unfortunately when I open the document in a browser (guessing this is how the coaches will open it to complete it) the digital signature option does not show, there for the document never gets fully locked. Ideas?

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 15, 2022

    > created a fillable pdf with text fields and signature fields;

    > When I sent the document and the first person has filled out their part and placed a signature (using the fill & sign button)

     

    Why are they using Fill & Sign if you added a signature field to the file? They should click that field and use it, instead.

    V
    Veronika231621079iomAuthor
    Participant
    February 15, 2022

    well, good question. I guess that lots of people are familiar with just clicking the fill&sign button rather than creating a digital ID. I understand that just using the fill&sign button isn't a good way of signing because anyone can click and place a random signature, but that is a different topic.

    N
    nixon5CAE
    Participant
    May 9, 2023

    So there's still no resolution to this 1 year+ later

      T
      Test Screen Name
      Legend
      February 15, 2022

      "People either describe tabs under the properties of the fields that don't exist" - such as? I wonder if you've checked "this form requires a signature" which turns it into an entirely different kind of form, much more limited.

      V
      Veronika231621079iomAuthor
      Participant
      February 15, 2022

      I read in other posts that there is supposed to be a "Sign" tab under the properties of a field where you can specify what happens to fields when they are signed or filled.

       

      I understand that there are Adobe Sign Forms and normal Adobe Forms. It does not seem to matter which one I use; the fields always lock when a signature is placed anywhere in the document.

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      February 15, 2022

      Hi Veronika,

       

      Thank you for reaching out.

       

      As you have mentioned above, you send the document for signature. Could you please let us know how you send the document for signature? Please share the steps you do.

      Would you mind sharing a sample of the PDF you created? You may complete a new PDF form using the same steps and share it with us. That will help us to understand the singing workflow.

       

      Thanks,

      Meenakshi

      V
      Veronika231621079iomAuthor
      Participant
      February 15, 2022

      I am just sending the pdf by email to a collaborator for signing. Just by attaching it to an email. That person fills out the "name" and "title" fields and signs, then they send it back to me and I would send it to the other person for filling out their part.

       

      It does not matter if I create the form as an Adobe Sign Form or and Adobe Acrobat Form. It also does not seem to matter if I define the fields as text or signature fields; as soon as someone places a signature using the fill and sign button, all other fields are locked.

       

      I can create a sample form if this is still necessary.

       

       

       

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      February 15, 2022

      What settings does you use at the password protection?

      V
      Veronika231621079iomAuthor
      Participant
      February 15, 2022

      Edit-Protection-

      Security Method: Password Security

      Document Open Password: No

      Permissions Password: Yes

      Printing: High Resolution

      Changing the Document: Not Allowed

      Commenting: Not Allowed

      Form Field Fill-in or Signing: Allowed

      Document Assembly: Not Allowed

      Content Accessiblility Enabled: Allowed

      Page Extraction: Allowed

      Encryption Level: 256-bit AES

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