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A
Anonymous
February 13, 2020
Question

Windows 10 Print to PDF Error: findfont /courier

  • February 13, 2020
  • 3 replies
  • 21451 views

Recieving an error when attempting to print as PDF:

 

%%[ Error: typecheck; OffendingCommand: findfont ]%%

Stack:
/Font
(Courier)
/courier


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%


I have attempted the following....

- Confirmed Courier is isntalled in Windows\fonts (and added as resourse)

- Uninstalled/reinstall adobe Professional

- Changed font settings and folders used to locate fonts

- Start Acrobat Distiller and select "Font locations" within its "Settings" menu. Remove all the font folders listed there, except for the one that points to a subfolder called "/Resource/Font"

- Unchecked "rely on system fonts"


none of which seems to resolve the issue for me. Any assistance would be greatly appreciated.

    This topic has been closed for replies.

    3 replies

    D
    Dan5FE9
    Participant
    January 18, 2021

    I have the exdact same issue. Started about a week ago. Tried the suggested solutions and still no go. Cute PDF writer works just fine. Pissed off is an understatement.

    Dan Kantorowich

      Colmalo
      Colmalo
      Participating Frequently
      June 28, 2021

      What is it with Adobe? I've been using Acrobat for years, upgrading from time to time and have been on Acrobat Pro 2017 since the end of 2018 - no problems up to now but presently cannot print using the embedded Distiller for any application (not just MS apps but also MathCAD, AutoCAD, web pages etc).

      Tried repairing the Installation to no avail. Reluctant to uninstall / reinstall as I have a number of digital signatures and don't want to lose these in the process of a full re-install.

      The message recorded in the Distiller Log is:

      %%[ Error: typecheck; OffendingCommand: findfont ]%%

      Stack:
      /Font
      (Courier)
      /courier


      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
      %%[ Warning: PostScript error. No PDF file produced. ] %%

       

      (NOTE: None of the files being printed contain Courier Fonts)

      Has anyone found a solution to this problem please? (Doubtful I will invest in any future versions of Acrobat if Adobe support do not have fixes at hand when this kind of problem arises!)

      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      July 1, 2021

      OK, in desperation, I have upgraded to Acrobat Pro 2020 in the hope that this might solve the problem - but no!

      The problem is clearly in using the "Adobe PDF Printer" (or Converter) which is my default printer for so many applications as well as those within Micosoft Office. This is causing me to wonder if it is Windows relatedbut I have no idea how to establish this or rectify the issue. Having spent a few hundred pounds on Acrobat 2020 and still seeing the same error log (see attached), I am at my wits end; no pdf is produced - just a log file stating:

      %%[ Error: typecheck; OffendingCommand: findfont ]%%

      Stack:
      /Font
      (Courier)
      /courier


      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
      %%[ Warning: PostScript error. No PDF file produced. ] %%


      I had to carefully look at your slides a few times to figure out where could be a conflict.

       

      I couldn't help but to notice that you have other printer harware; that means they also have their own print managing software.

       

      However, on your last slide, you try to print a test page but the configuration wizard was not fully fnalized as to accept the Adobe PDF Converter as the default printer.

       

      NOTE that at the very bottom of the list of printers in that last slide you have MS Windows managing "Scansoft PDF Create" software as the default printer.

       

      That seems to be a document printing  scanning software which could be one of the problems since it has been acting as the default PDF creation software when printing.

       

      In fact you have way too many printers and PDF creation software in that list:

       

      • ABS PDF Driver v400
      • Brother HL-L2350DW series
      • Brother HL-L2350DW series Printer
      • Gaaiho PDF
      • HP LaserJet Professional P1102
      • HPB0BA77 (HP OfficeJet Pro 8710)
      • Microsoft Print to PDF
      • Microsoft XPS Document Writer
      • OneNote for Windows 10

       

      If those printers and software are not in use anymore in your production environment uninstall them completely.

       

      This would make things easier in the context of narrowing down some of the  troubleshooting procedures.

       

      But if you need them all installed, then definitely force a manual update of their drivers and software directly from their respective vendor support websites, not from running Microsoft Windows automatic updates.

       

      Make sure that all software is updated appropriately to reflect their current version(s).

       

      Also, when you go to the Control Panel, right-click on the "Adobe PDF" printer icon, and select from the context menu "Troubleshoot"; see if the troubleshooter wizard can spot additional problems.

       

      In fact run the troubleshooter individually for each of those printing devices, and annotate any failed tests or problems found.

       

      Last, if the "Adobe PDF Converter" was indeed marked as your default printing device after the configuration wizard, it should have a green checkmark icon next to it.

       

      This is basically a preference that you set manually to stop MS Windows from automatically handling and prioritizing 

      printing devices.

       

      My main observation though, is the Courier font type that your MS Word document is using; it  may be different than the Courier font types that are already supplied by MS Windows in the "C:\Windows\Fonts" folder and  the Adobe Acrobat fonts folders respectively: "C:\Program Files (x86)\Adobe\Acrobat DC\Resource\Font"

       

      NOTE that I use Adobe Acrobat Pro DC so the Resource Font directory may be slightly different in your case.

       

       

       

       

       

      J
      justaskingforafriend
      Participating Frequently
      November 18, 2020

      Did you find a solution to it? The whole this situation is frustrating and cretinistic. I can't find a solution for many months. By the way, Microsoft Print to PDF works just fine.

        ls_rbls
        Community Expert
        ls_rblsCommunity Expert
        Community Expert
        November 20, 2020

        I think Dov already explained this thoroughly, Print to PDF from MS is a different method than Print to PDF from Acrobat. You may need to manually adjust and customize  some printing  presets. At least that is how I work around it to avoid any sort of postscripting in the mix.

         

        Maybe if you have an example file that you can share I could take a look at it and do some testing and then reply back with some step by step slides of what worked on my end. 

         

        In any case, I've been able to achiev interesting results by Exporting the source PDF document to a .tif image file. Then open it in Acrobat and let the Scan & OCR convert the image to searcheable image automatically. And then SaveAs or Export to MS Word.  You would be impressed with the results.

         

        Maybe the same could be emplyed from MS to Acrobat PDF, whereas the source Word document is exported as TIFF and then open it up directly in Acrobat , and let Acrobat handle the optimization based ion your presets. This is just a guess. I may be wrong, but still is something I would try and see for myself.

         

         

        Dov Isaacs
        Dov Isaacs
        Legend
        February 13, 2020

        You really are doing all the right things that we would advise …  😁

         

        However, you should not remove C:\WINDOWS\Fonts\ from the list of font locations used by Distiller.

         

        You didn't indicate what application you are printing to Adobe PDF from but if you are in Microsoft Office applications, you are much better off using the Acrobat PDFMaker capabilities that don't require production of PostScript and conversion of PostScript to PDF, the process used by printing to AdobePDF.

         

        The other thing to note is that Courier is not a standard Windows font. There is a low resolution old style Windows bitmap “Courier Regular” font in the Windows font directory, but that is not usable by Distiller (or anything else as far as I know - it's there for hysterical reasons). Exactly what version of Courier did you install on your system?

         

        - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
        A
        Anonymous
        February 13, 2020

        Thank you for the rapid response.  To clarify, C:\Windows\Fonts was not removed as a resource, rather confirmed it was listed and that the Courier Regular and Courier New were listed. 

         

        I am attempting to print from MS Word to PDF; the document does not contain Courier font (and the issue is present even if I attempt to print a blank document. I have also not manually installed any Courier fonts on my machine unless another application has installed it with an update. 

        Dov Isaacs
        Dov Isaacs
        Legend
        February 13, 2020

        What happens if you use the Acrobat PDFMaker facility? It uses not stink'in PostScript intermediary! 😁

         

        - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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