Acrobat freezes when trying to add digital signature
Greetings all,
I have just installed Acrobat via Adobe CC on a newly built desktop PC running Windows 11 Pro. All software, drivers, and versions are up to date. I then set up Acrobat to use a self-certified digital signature (I created both the Windows and stand-alone certificates).
I then try to digitally sign a document via two menu options (both options cause the same result)
- Use a certificate>Digitally sign
- Use a certificate>Certify (visible signatures)
In either case I am prompted with the option to drag a signature rectangle, but as soon as I drag the rectangle, the entire app window grays out and freezes, and the app can only be terminated via Task Manager. I also tried certifying without a visible signature, and get the same result minus the prompt to draw a rectangle first.
Please advise how I can fix this.
Thanks!
