Hi all,
I'm having an issue with the Linux Citrix Receiver improperly rendering the cursor while in Acrobat Reader DC. This issue is only reproducible with our Linux clients - Windows machines running the Citrix Receiver work just fine. The Citrix image we're using is Windows 10. I believe that Adobe is doing some special magic under the hood to draw these custom cursors, which for whatever reason, isn't translating well on Linux.
I think the easiest way to solve this problem would be to force Acrobat Reader to use the default system cursor theme. Is there an option that would allow this in Acrobat? Or, does anybody know if there is a Windows setting we could enable to force system-wide cursor themes. It seems like a bit of a long shot, but here's hoping.
I have tried some of the other suggested fixes for similar problems, but I don't think they are caused by the same thing. All attempted solutions have failed.
https://community.adobe.com/t5/acrobat-reader/why-does-the-mouse-cursor-change-into-a-black-box-with...
https://community.adobe.com/t5/acrobat-reader/on-adobe-reader-i-have-a-black-square-instead-of-the-m...
I've also tried removing the user profile and reinstalling Acrobat, but haven't made any progress. Any help would be appreciated. Thank you for your time.
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