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New Participant
June 9, 2022
Question

Acrobat Reader installs McAfee WITHOUT my permission (no boxes to untick)

  • June 9, 2022
  • 2 replies
  • 1393 views

Acrobat Reader installer automatically downloads installs McAfee and McAfee Safe Connect garbage.

There are NO BOXES that I could untick in the installer or on your website. You're straight up scamming people into downloading this crap.

I saw in the other thread that people showed checkboxes that allow to decline McAfee on the download page. Here is the screenshot. The only checkbox here is for Adobe Acrobat Chrome extension.

This topic has been closed for replies.

2 replies

Carol F Metzger
Inspiring
December 25, 2022

Installed Acrobat Reader on spouse's PC. THERE ARE NO CHECKBOXES. NO OPTION to exclude McAfee apps. It was excruciating to uninstall/delete all the McAfee files. I hope I did not miss any.

OUTRAGEOUS!!

Amal.
Community Manager
Community Manager
June 9, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the link of the page from where you downloaded the Acrobat Reader DC?

 

We do have the options available to uncheck the additional services as shown below:

 

 

 

 

 

 

 

 

Regards

Amal

rinart73Author
New Participant
June 17, 2022

Here is the link: https://get.adobe.com/ru/reader/

The weird thing I've noticed is that if I look at the page in Chrome, I don't see checkboxes. I tried disabling adblock extensions and nothing changed.

But if I look at it in Chrome incognito or Firefox I can see checkboxes.

This is definetely not how it should work.

Bernd Alheit
Community Expert
June 17, 2022

Try this:

Remove the cookies in the browser.