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Known Participant
October 28, 2021
Answered

Acrobat Reader slow performance when opening the PDF created from AutoCAD

  • October 28, 2021
  • 2 replies
  • 15253 views

As subject, when I opened the PDF which is created from AutoCAD, CPU usage increase to about 40% and the application almost hang up, does anyone know why ?

 

Regards,

This topic has been closed for replies.
Correct answer Arnaud244857148zt3

Hi there,

Your issue might be already solved by now, but if not,.. or may be for others... here what i found out.

I had the same issue when creating a PDF from an Autocad drawing. My Acrobat Reader Pro was lagging so much that i couldn't even use Acrobat Reader. Kind of a bummer if you pay for a premium software. The fact is that opening the drawing into my Firefox browser was even way faster than in Acrobat Reader.

I found out it was when i was exporting my drawing to PDF, using the option of exporting Layers into the PDF.

Thanks God i came accross a web page (no idea anymore which one), where i found my solution to that issue.

I encourage you or anybody else to try that and see if it helps.

I believe that Visual Basic ++ was commonly installed when using a windows platform. I believe also it's not the case anymore for a few years now.

i am on windows 10 Pro and what i did was to install "Visual Basic ++"  (i used the version 2015-2019)

i restarted my computer, and now my Acrobat Reader could open my large PDF files with layers without crashing.

Hope this can help anyone here having such an issue.

 

Kind regards.

Arnaud

 

2 replies

Arnaud244857148zt3Correct answer
New Participant
May 18, 2022

Hi there,

Your issue might be already solved by now, but if not,.. or may be for others... here what i found out.

I had the same issue when creating a PDF from an Autocad drawing. My Acrobat Reader Pro was lagging so much that i couldn't even use Acrobat Reader. Kind of a bummer if you pay for a premium software. The fact is that opening the drawing into my Firefox browser was even way faster than in Acrobat Reader.

I found out it was when i was exporting my drawing to PDF, using the option of exporting Layers into the PDF.

Thanks God i came accross a web page (no idea anymore which one), where i found my solution to that issue.

I encourage you or anybody else to try that and see if it helps.

I believe that Visual Basic ++ was commonly installed when using a windows platform. I believe also it's not the case anymore for a few years now.

i am on windows 10 Pro and what i did was to install "Visual Basic ++"  (i used the version 2015-2019)

i restarted my computer, and now my Acrobat Reader could open my large PDF files with layers without crashing.

Hope this can help anyone here having such an issue.

 

Kind regards.

Arnaud

 

Amal.
Community Manager
Community Manager
October 28, 2021

Hi there

 

Hope you are doing well and sorry to hear that. As described, Acrobat Reader slow performance when opening the PDF created from AutoCAD

 

Is this a behavior with a particular PDF file/ crreated from Autocad or with all the PDFs? Please try with a different PDF file (Non AutoCad) and see if thats working fine.

 

Also please make sure you have the recent version 21.07.20099 installed from the help menu > check for updates and reboot the computer once.

 

Also go to Edit (Win) , Adobe Acrobat (Mac) > Preferences  > Page Display > under rendering , Uncheck 'Use page Cache' > Click OK and reboot the computer once.

 

Regards

Amal

Known Participant
November 3, 2021

Hi Amal,

 

Thanks for your advice,
Let me explain more about the PDF files that are created from AutoCAD with a few layers, does any option which can make it smooth to open?

 

Regards,

Known Participant
November 25, 2021

Hi there

 

Thanks for sharing the logs file. Would you mind conforming the version of the OS and the application you are using to isolate the issue and get it fixed.

 

Regards

Amal


Hi Amal,

OS version is Windows 8.1 and Windows 10 and Adobe Acrobat 2017

 

Thanks,