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Adobe Acrobat 9 pro not opening due to microsoft runtime error?

Explorer ,
Oct 12, 2019 Oct 12, 2019

see screen shot, and when i tried to reinstall, same thing, not working?

Screenshot (8).png

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correct answers 1 Correct answer

Community Expert , Oct 13, 2019 Oct 13, 2019

Acrobat 9 is not guaranteed to work on Windows 10.
The support itself is over, so let's stop using it.
It is recommended that you contract and install Acrobat DC.

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Community Expert ,
Oct 13, 2019 Oct 13, 2019

Acrobat 9 is not guaranteed to work on Windows 10.
The support itself is over, so let's stop using it.
It is recommended that you contract and install Acrobat DC.

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Explorer ,
Oct 13, 2019 Oct 13, 2019

I have determined the problem: Windows 10 update issue. Am on it.

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Explorer ,
Oct 15, 2019 Oct 15, 2019
Definitely a Windows update problem, since I downloaded the new 2019 Windows 10, all is working well. CS5 is working perfectly well on Windows 10 (minus quite a few photoshop extensions, which I’m a bit annoyed about because I tested it for them and it was working perfectly fine on CS5 / Windows 10, fine, but when they finished the product, they made it unavailable to me ( apparently incompatible) mean mean mean
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Adobe Employee ,
Oct 16, 2019 Oct 16, 2019
LATEST

Hi There,

 

++ Adding on to the correct suggestion by  assause

 

Adobe Acrobat 9 is an old application and the security patches, updates and new features are no longer available. For detailed information please refer to the help article - https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html

 

Regards,

Amal

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