Adobe Acrobat Reader DC crashing when right-click -> print on Windows server 2012 R2

running version 2020.012.20041 on windows server 2012 R2 on remote sessions

if I try to print a PDF by right-clicking a file and selecting "print" I get an application error and it crashes Acrobat Reader(see attached file). opening the files and printing them works normally, only the quick function to print does it.

our MRP is using that function to batch print the drawings for our works orders, so it's now horrible to have to open every drawing manually to print them.

I don't have any problem on our Windows 10 machines, only on the server.

edit: we found a way to bypass the problem: if we keep the program open before sending the documents to print, it doesn't crash