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I had adobe tech support on my computer to troubleshoot but they were unable to get the acrobat reader to install successfully. I am running MS Windows Pro 64bit OS. The installation process will get to 90% and sit for 20-30 minutes then fail. It was working fine last week. Has anyone else had this problem and can you suggest how to fix this? Thanks
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Hi,
Could you please share the following information:
Thanks
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Version: Reader DC 2020.009.20063. No error other than it could not complete installation. I believe it just timed out.
I installed the version from https://get.adobe.com/reader/otherversions/
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Hi there
We are sorry for the trouble and the delay in response.
++ Adding to the discussion
Please try to create a new test user profile with full admin rights and try installing the application there and check.
Let us know How it goes
Regards
Amal