Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
8

Adobe Chrome Extension displaying double when pdf has initial view set to Fit Page

New Here ,
Aug 30, 2023 Aug 30, 2023

We set all our pdfs to have an inital view of "fit page" and have never had an issue. This week we were notified by web visitors (who were all using the chrome extension) that they were seeing a double first page, one small and one full screen size. Anyone not using the exension did not see this issue. I did some testing and discovered if I change the initial view setting to "default" and reloaded the pdf to our site, this no longer happens. 

 

Attached print screen - Left side is what the visitor sees. Right side I drew lines around the two since it is hard to see initally what is happening.

 

Anyone else see this happening? Is there a way to tell if the extension was recently updated and thus the bug was introduced?

TOPICS
Mac , PDF and browsers , View PDF
774
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 21, 2023 Sep 21, 2023
LATEST

I can't view your uploaded image for some reason, but this sounds exactly the same issue I'm experiencing. Following this to get an answer. 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines