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simonk49846259
New Participant
September 20, 2018
Question

Adobe does not display all pages of large pdf

  • September 20, 2018
  • 3 replies
  • 16371 views

Hi everyone,

I've got a problem, with a large pdf document, about 70 mb and 450 pages. It is displayed correctly and in its entirety in most other pdf software, in Adobe however, only 110 pages are displayed, as if the rest didn't exist.

Can anybody help me with this?

THanks und Viele Grüße

Simon

    This topic has been closed for replies.

    3 replies

    M
    Mohuya27004394r8ze
    New Participant
    November 23, 2022

    Hello everyone,

    I have a PDF that is 326 pages when i get to the middle of thr PFD im getting a sad face puzzle error and cannot see the rest of the document. Any ideas on how to fix this problem? 

     

     

    D
    Drew5E82
    New Participant
    March 6, 2021

    Hi,

     

    Just today I encounterd the same (or maybe just similar) probelm, my 326 page PDF (which has 326 pages when opened with MacOS preview) only had 304 pages when opened with Adobe. The error occured when I added a 22 page document on to the end of the 304 page document, i.e. Adobe would not pick up the new pages.

     

    My solution, when I moved the file itself to a new file location (i.e. moved from my downloads folder to my desktop) it would register the new pages, all 326 of them. Oddly, when I moved the file back to the previous folder, it was back to only showing 304 again.

     

    I could recreate this issue by adding more pages and then changing the file location, the 'memory' of how many pages it would show would remain for every previous file location.

     

    TLDR: Change the file location and it might fix it, it did for me.

     

    I hope this helps someone!

     

    - Drew

    R
    Randy P57
    New Participant
    April 29, 2021

    Thank you, thank you, thank you!

    I was having this same error today and yours was the first suggestion that actually fixed it.

    This file is being created on a Mac laptop (OS X Big Sur, V11.1) by scanning in a document one page at a time direct to the PDF file with the "combine into one document" feature checked. I would check it periodically in Acrobat Reader and it seemed to be working OK for a while, but the page count that Adobe showed stopped updating at page 17. There are 36 pages in the document. The scanner software (the Scanner dialog in the System Preferences) still knows there are 36 pages.

    Just as you said, moving the document to a different folder fixes the issue.

    I just tried renaming the document in its original location: 36 pages.

    Then I restored the previous name: 17 pages.

    Is this some weird caching issue?

     

     

    R
    Randy P57
    New Participant
    April 29, 2021

    I will add one more symptom. When I read this file in Acrobat Reader, I always get the popup that says "Please wait while the document is being prepared for reading." But the progress bar never advances and that box never goes away until I close it.

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    September 20, 2018

    Hello Simon,

    We're sorry for the trouble you had with Adobe Reader, are you not able to see the rest of the PDF pages or you don't see any text/images?

    Go to Edit>Preferences>Page Display>Choose 'Show Large Images' under Page Content and Information>Click OK, launch Adobe Reader and open the PDF and see if this brings any difference.

    Make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

    Doe this PDF contains images only or text? Have you tried with any other PDF file?

    is it a Mac or Windows machine and what is the version installed?

    What is the dot version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your observation.

    Thanks,

    Aanand Sri.

    S
    simonk49846259Author
    New Participant
    September 20, 2018

    Hi Aanand,

    thanks for the quick reply.

    I'm not able to see the rest of the pdf, and on top the number of pages is displayed as 110, while the actual number is 436. On the sidebar (miniature pages) I can also only see 110 pages. When srolling to the bottom it is like the document has ended, no blank or partially loaded pages.

    -----navigator in adobe

    ----this is the navigator in google drive pdf viewer

    The pdf contains pictures as well as text, I have not had any trouble displaying any other pdf files (even if they were way larger....)

    "Go to Edit>Preferences>Page Display>Choose 'Show Large Images' under Page Content and Information>Click OK, launch Adobe Reader and open the PDF and see if this brings any difference."

    ---did that, box was already checked...-----

    "Make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader."

    -----installed an update, but no fix--------

    It is a 64 bit Win 10, with sufficient RAM and storage, Intel i5-4300M.

    Adobe Version 2018.011.20063 File version 18.....41001.

    Thank you

    Simon

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    September 20, 2018

    Hi Simon,

    Please go to View (in the  Menu bar on top)>Page Display>Choose 'Single Page View' and see if this brings any difference.

    Thanks,

    Anand Sri.

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