Adobe Not responding:

Forum|Forum|8 years ago
March 13, 2017
1 reply
1941 views

I get this message and am unable to go any further. Program locks up and I have close everything and re-boot the entire system. I have un-installed and re-installed and applies all the fixes on the website and still this @!**# thing does not work. What is going on?????

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi roberts58237665,

Please try the troubleshooting steps provided in this help link: Troubleshoot Windows system errors, freezes | Adobe software

If the issue still persists, please confirm the dot version of Adobe application and OS you are using.

Also, share the screenshot of the error message or window you get.

Regards,

Meenakshi

roberts58237665Author

Participant

Problem continues. I now use as administrator and it works but have to connect to Adobe each time. NOT GOOD. I am usint adobe reader 2015.023.20070 also Acrobat standard 10.1.16 on my Windows 7 professional with Service pack 1.

roberts58237665Author

Participant

Hi roberts58237665,

Try cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to uninstall Adobe Acrobat Reader DC and then restart your system.

Then re-install application from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes.

Regards,

Meenakshi

NO LUCK! Still does not work. It works for a few minutes but if I look at more then pdf document it "Adobe Not Responding" and stops working. Then I have to reboot my system to get it to work for another document. NOT GOOD! Anything else I can try before I get rid of Adobe?

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