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Participating Frequently
January 31, 2025
Answered

Adobe Reader 32bit MUI updates broken

  • January 31, 2025
  • 1 reply
  • 4243 views

Hello,

 

Since January 23rd I am unable to install or patch my AIP for Adobe Reader 32bit MUI on any PC.  It seems like the updates are for different versions of Adobe Reader or Acrobat.   At least that's what the error messages tell me.  These are 32bit PCs so I can't switch toteh 64bit version.

 

The updates are found here;

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

These two updates are affected;

 

I was hoping Adobe might notice, but they have not.

 

Correct answer LeoUpdaterX

Here are the logs, for creation of the AIP, and separate log for patching

 

https://filebin.net/611bg2c2lvp4qs3v

 


Thank you, Kevin.

Patchlog.txt shows success in patching AIP

MSI (s) (B4:10) [17:42:57:638]: Product: Adobe Acrobat Reader MUI -- Installation operation completed successfully.

MSI (s) (B4:10) [17:42:57:638]: Windows Installer installed the product. Product Name: Adobe Acrobat Reader MUI. Product Version: 24.005.20399. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.

 

Have you seen any issues?

 

1 reply

Adobe Employee
February 1, 2025

Hi @kevin_3848 

 

Thanks for reporting the issue. Could you please try with latest patch. It should work fine.

 

Regards

Ravi

Participating Frequently
February 1, 2025

Nothing has changed, there is no new update available at https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

and attempting the AcroRdrDCUpd2400520399_MUI.msp results in the same error message.

Participating Frequently
February 2, 2025

Kevin, please note that you cannot apply cumulative patch to any AIP patched with previous patch version or to a product deployed from such AIP.

The target for cumulative patch is original (not patched) product. 

This is how MSI technology works (and how Adobe Installers\Patches work for that matter)